Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 46

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
940 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 7 mos

Industry Experience

52 yrs, 8 mos

5.0

940 Reviews

Write a Review

940 Reviews of Richard Klaben

July 23, 2019

Dealership Rating
Employee Rating

Great Truck Buying Experience Very Professional environment. I was treated like Family and the price was very Good! The Staff went beyond my expectations and met my urgency. Well D More

by arascal44
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Christine Klaben , Andy Bellian, Doug Carter, Terry Colbert, Dave Mott

July 21, 2019

Dealership Rating
Employee Rating

A Great Company Our welcome into the dealership was sincere and professional. We never felt pressured, and all of our questions were answered immediately and appropri More

by irenented1
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Dave Mott

July 20, 2019

Dealership Rating
Employee Rating

Fantastic by far Words can not express the fantastic treatment you recieve at Klaben Ford from Rich Klaben on down. This is a class act dealership. Thank you More

by jackscheck38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Branden Johnson, Dave Mott

July 20, 2019

Dealership Rating
Employee Rating

great dealership awesome experience. Great place to buy a vehicle. Staff was informative and courteous with all aspects of the experience. Will aways buy my vehicles a More

by ARLENE_44312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Denise Miller

July 20, 2019

Dealership Rating
Employee Rating

Outstanding experience. Excellent processes in place. The time I spent with Roscoe Woodberry, Sales Member and Denise Alcorn, Finance was very organized. They reviewed a great deal of information in a c More

by mfranklin2084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Denise Miller

July 19, 2019

Dealership Rating
Employee Rating

Awsome service with my dealer Dave Mott I have dealt with Klaben for over 20 + years. Everybody is so nice and pleasant, They answered all questions I asked. I do and will recommend Klaben t More

by leighann.combs3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Christine Klaben , Dave Mott

July 18, 2019

Dealership Rating
Employee Rating

Excellent buying experience! This is my fifth car purchase from Klaben and as always, I got exactly what I wanted without any hassle! I will be back again! More

by Heritage5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Paytas

July 18, 2019

Dealership Rating
Employee Rating

Thumbs up Been going to this dealership for 26 years. Richard and Christine have always been great. Both will take the time to work with you and Christine gets More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben

July 18, 2019

Dealership Rating
Employee Rating

Klaben & Roscoe a winning team!!! This was the second vehicle we purchased from Klaben with salesman Roscoe and it did not disappoint!!! Anyone who is in the market for a new or used More

by TOsborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry , Brandon Brinko, Denise Miller, Matt Moyers

July 17, 2019

Dealership Rating
Employee Rating

Top notch service from Dave as usual Dave Mott always takes great care of us when we come in. Could not ask for better service. Thanks for always taking care of us! More

by MELISSA.COSTELLO515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller, Dave Mott

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