I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
July 23, 2019
Great Truck Buying Experience Very Professional environment. I was treated like Family and the price was very Good! The Staff went beyond my expectations and met my urgency. Well D Very Professional environment. I was treated like Family and the price was very Good! The Staff went beyond my expectations and met my urgency. Well Done Klaben Ford! More
Other Employees Tagged: Mona Crooks, Christine Klaben , Andy Bellian, Doug Carter, Terry Colbert, Dave Mott
July 21, 2019
A Great Company Our welcome into the dealership was sincere and professional. We never felt pressured, and all of our questions were answered immediately and appropri Our welcome into the dealership was sincere and professional. We never felt pressured, and all of our questions were answered immediately and appropriately. Having a chance to meet the owner was a bonus, and he was very gracious and friendly. We would feel comfortable going back for service or any other need. More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben , Dave Mott
July 20, 2019
Fantastic by far Words can not express the fantastic treatment you recieve at Klaben Ford from Rich Klaben on down. This is a class act dealership. Thank you Words can not express the fantastic treatment you recieve at Klaben Ford from Rich Klaben on down. This is a class act dealership. Thank you More
Other Employees Tagged: Jennifer Bowen , Branden Johnson, Dave Mott
July 20, 2019
great dealership awesome experience. Great place to buy a vehicle. Staff was informative and courteous with all aspects of the experience. Will aways buy my vehicles a awesome experience. Great place to buy a vehicle. Staff was informative and courteous with all aspects of the experience. Will aways buy my vehicles at Klaben More
Other Employees Tagged: Roscoe Woodberry , Denise Miller
July 20, 2019
Outstanding experience. Excellent processes in place. The time I spent with Roscoe Woodberry, Sales Member and Denise Alcorn, Finance was very organized. They reviewed a great deal of information in a c The time I spent with Roscoe Woodberry, Sales Member and Denise Alcorn, Finance was very organized. They reviewed a great deal of information in a clear and concise manner. All my questions were answered and the car's interior was explained very well, More
Other Employees Tagged: Roscoe Woodberry , Denise Miller
July 19, 2019
Awsome service with my dealer Dave Mott I have dealt with Klaben for over 20 + years. Everybody is so nice and pleasant, They answered all questions I asked. I do and will recommend Klaben t I have dealt with Klaben for over 20 + years. Everybody is so nice and pleasant, They answered all questions I asked. I do and will recommend Klaben to all my friends. Thank you again More
Other Employees Tagged: Mike Brandvold, Christine Klaben , Dave Mott
July 18, 2019
Excellent buying experience! This is my fifth car purchase from Klaben and as always, I got exactly what I wanted without any hassle! I will be back again! This is my fifth car purchase from Klaben and as always, I got exactly what I wanted without any hassle! I will be back again! More
Other Employees Tagged: Bob Paytas
July 18, 2019
Thumbs up Been going to this dealership for 26 years. Richard and Christine have always been great. Both will take the time to work with you and Christine gets Been going to this dealership for 26 years. Richard and Christine have always been great. Both will take the time to work with you and Christine gets you through all the paperwork so quickly but still takes the time to answer and questions you have. More
Other Employees Tagged: Christine Klaben
July 18, 2019
Klaben & Roscoe a winning team!!! This was the second vehicle we purchased from Klaben with salesman Roscoe and it did not disappoint!!! Anyone who is in the market for a new or used This was the second vehicle we purchased from Klaben with salesman Roscoe and it did not disappoint!!! Anyone who is in the market for a new or used vehicle, visit Klaben and ask for Roscoe. You will be glad you did!!! Really, everyone there is great, Matt helped us as well when Roscoe was busy and he was great to deal with as well. Denise in finance was so friendly and patient with us even though they were closed for the evening. Not your typical dealership experience at all! More
Other Employees Tagged: Roscoe Woodberry , Brandon Brinko, Denise Miller, Matt Moyers
July 17, 2019
Top notch service from Dave as usual Dave Mott always takes great care of us when we come in. Could not ask for better service. Thanks for always taking care of us! Dave Mott always takes great care of us when we come in. Could not ask for better service. Thanks for always taking care of us! More
Other Employees Tagged: Denise Miller, Dave Mott
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