Richard Klaben
Richard Klaben at Klaben Chrysler Jeep Dodge Ram

Richard Klaben | Page 14

President

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
159 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 4 mos

Industry Experience

52 yrs, 5 mos

5.0

159 Reviews

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159 Reviews of Richard Klaben

September 05, 2018

Dealership Rating
Employee Rating

Klaben Goes the Extra Mile Mr. Klaben and his team are incredible. Their dealerships are always clean and comfortable. Their sales teams are not pushy. They say a successful bus More

by Jrfish4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Jeffrey Beane, Kim Devlin

August 21, 2018

Dealership Rating
Employee Rating

A/C check- tire check- drivers seat damaged Tom & Richard were fabulous to work with! Listened to my concerns! Work was done in a timely manner! Follow up phone call was was also done! More

by NMARTIN4617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Papish

July 18, 2018

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Employee Rating

Outstanding service from Klaben. You are the best!!! Klaben has always provided outstanding service. Joe Hilliard always follows through on all my Jeep needs. I am very pleased with the staff at Kalben More

by dlautz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Justin Stinnett

July 16, 2018

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Employee Rating

Award winning service Wouldnt go anywhere else either service parts sales or the bodyshop this dealership franchise is the best around period. No matter who I call where ev More

by debonis.adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Kim Devlin

May 23, 2018

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Employee Rating

I couldn't be happier with my new truck thanks to John and Tim it klaben. Everyone treated me like royalty I couldn't be happier. More

by Joseph Muntean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Timothy Beane , John Coco III, Brian Franklin

May 04, 2018

Dealership Rating
Employee Rating

Service done correctly and efficient. Joe hilliard knows what needs to be done and gets it done. Joe and Klaben make your service visit convenient. I highly recomend Klaben service and sal More

by Eric CHARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Artie Gissinger , Kim Devlin, Brian Franklin, Matt King

March 23, 2018

Dealership Rating
Employee Rating

Amazing I was in a really bad place with my last loan. Klaben told me what to do and how to get in a better place . Now I’m in a brand new vehicle and exactly More

by Whiskersafie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Taylor

March 09, 2018

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Employee Rating

Excellent Justin Bolen and Brian franklin are absolutely amazing!! These are the two men you should work with when coming to Klaben Chrysler/Jeep/dodge. They w More

by Cacilouise2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Chuck Lindon, Justin Stinnett

February 08, 2018

Dealership Rating
Employee Rating

Amazing Customer Service I purchased a car from Klaben in March of 2017. In January of 2018 I was involved in a bad car crash that left my vehicle totaled. Unfortunately, I wa More

by sicilyshelly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Carl Esker, Brian Franklin

February 07, 2018

Dealership Rating
Employee Rating

appropriate assistance, At Dec 30th, we received assistance and time to learn about operating the Pacifica. We tried to absorb the much info quickly. I drove the Pacifica hom More

by ChryPacHybrid2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Kim Devlin, Nick Johnson

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