Dealer Reviews
Cars for Sale
Dealer Log In
Richard Klaben
Richard Klaben | Page 14
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
161 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
161 Reviews
Write a Review
161 Reviews of Richard Klaben
September 24, 2018
I trust Klaben Dodge for service on my Charger. Klaben Chrysler Jeep Dodge Ram, has service with convience such as a loaner vehicle, when the service is going to be time consuming. The service was d Klaben Chrysler Jeep Dodge Ram, has service with convience such as a loaner vehicle, when the service is going to be time consuming. The service was done correctly the first time A++.Joe Hilliard Knows how to take care of customers he does a great job. More
by Eric CHARGER
Verified CustomerOther Employees Tagged: Justin L. Bolen, Joe Hilliard, Artie Gissinger , Brian Franklin, Matt King, coordinates his team to be winners.
September 18, 2018
Klaben NEVER falls short!! In for a recall. No hassles - comfortable waiting area with breakfast rolls and coffee. Richie from service department is perfect representative for In for a recall. No hassles - comfortable waiting area with breakfast rolls and coffee. Richie from service department is perfect representative for top notch dealership. They have it covered on all levels! LOVE THESE GUYS! More
by Heideman Clan
Other Employees Tagged: Richie Epling
September 05, 2018
Klaben Goes the Extra Mile Mr. Klaben and his team are incredible. Their dealerships are always clean and comfortable. Their sales teams are not pushy. They say a successful bus Mr. Klaben and his team are incredible. Their dealerships are always clean and comfortable. Their sales teams are not pushy. They say a successful business starts at the top. With that said there is no wonder why these are the best dealerships around. Tim and Jeff Beane at the Dodge Jeep Ram store were outstanding. They treated me like I was a member of their family. Their priority was to make sure i was happy and they exceeded that. I can’t forget to mention Kim Devlin in the finance department. She made me feel comfortable and got me in and out of there in no time. Thank you Mr Klaben! You have a customer for life More
by Jrfish4
Other Employees Tagged: Timothy Beane , Jeffrey Beane, Kim Devlin
August 21, 2018
A/C check- tire check- drivers seat damaged Tom & Richard were fabulous to work with! Listened to my concerns! Work was done in a timely manner! Follow up phone call was was also done! Tom & Richard were fabulous to work with! Listened to my concerns! Work was done in a timely manner! Follow up phone call was was also done! More
by NMARTIN4617
Other Employees Tagged: Tom Papish
July 18, 2018
Outstanding service from Klaben. You are the best!!! Klaben has always provided outstanding service. Joe Hilliard always follows through on all my Jeep needs. I am very pleased with the staff at Kalben Klaben has always provided outstanding service. Joe Hilliard always follows through on all my Jeep needs. I am very pleased with the staff at Kalben. More
by dlautz13
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Justin Stinnett
July 16, 2018
Award winning service Wouldnt go anywhere else either service parts sales or the bodyshop this dealership franchise is the best around period. No matter who I call where ev Wouldnt go anywhere else either service parts sales or the bodyshop this dealership franchise is the best around period. No matter who I call where ever they know directly who we are. Always service with a hand shake More
by debonis.adam
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Kim Devlin
May 23, 2018
I couldn't be happier with my new truck thanks to John and Tim it klaben. Everyone treated me like royalty I couldn't be happier. with my new truck thanks to John and Tim it klaben. Everyone treated me like royalty I couldn't be happier. More
by Joseph Muntean
Other Employees Tagged: Artie Gissinger, Timothy Beane , John Coco III, Brian Franklin
May 04, 2018
Service done correctly and efficient. Joe hilliard knows what needs to be done and gets it done. Joe and Klaben make your service visit convenient. I highly recomend Klaben service and sal Joe hilliard knows what needs to be done and gets it done. Joe and Klaben make your service visit convenient. I highly recomend Klaben service and sales. More
by Eric CHARGER
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Artie Gissinger , Kim Devlin, Brian Franklin, Matt King
March 23, 2018
Amazing I was in a really bad place with my last loan. Klaben told me what to do and how to get in a better place . Now I’m in a brand new vehicle and exactly I was in a really bad place with my last loan. Klaben told me what to do and how to get in a better place . Now I’m in a brand new vehicle and exactly where I should be! Amazing people who work with you not against you . More
by Whiskersafie
Other Employees Tagged: Antonio Taylor
March 09, 2018
Excellent Justin Bolen and Brian franklin are absolutely amazing!! These are the two men you should work with when coming to Klaben Chrysler/Jeep/dodge. They w Justin Bolen and Brian franklin are absolutely amazing!! These are the two men you should work with when coming to Klaben Chrysler/Jeep/dodge. They will get you taken care of. More
by Cacilouise2008
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin, Chuck Lindon, Justin Stinnett
Dealership Inventory (290 Vehicles)
