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Richard Klaben
Richard Klaben | Page 3
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
164 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 8 mos
Industry Experience
52 yrs, 9 mos
164 Reviews
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164 Reviews of Richard Klaben
August 10, 2024
Always great ty for everything. The entire group does an amazing job.. You could not ask for a better team The entire group does an amazing job.. You could not ask for a better team More
by SHVDMONKE
Other Employees Tagged: Steve Stephens, Ken Harris , Brian Franklin
August 01, 2024
Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible from sales through service. Thank you. More
by westja
Other Employees Tagged: Melissa Dolan, Jeremy Watson
July 11, 2024
Ricardo was very helpful and went the extra mile to make sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! More
by Nrinaldo89
Other Employees Tagged: Steve Stephens , Ricardo Farone, John Sestan
July 11, 2024
Ricardo was fantastic and helped me lease a new wrangler. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. More
by mypcb2
Other Employees Tagged: Steve Stephens , Ricardo Farone
July 05, 2024
Ricardo was very helpful setting us up with my daughter's new car. He answered all of our questions and explain things very clearly. It was also very nice meeting Rich Klaben and we really feel as though we new car. He answered all of our questions and explain things very clearly. It was also very nice meeting Rich Klaben and we really feel as though we are in good family hands! More
by Debra.lutch
Other Employees Tagged: Timothy Beane , Ricardo Farone, John Sestan, Jayme Yates
July 05, 2024
Ricardo has been more than helpful with my whole car buying/leasing journey! He’s very informative and made sure he got me the best deal possible in my situation. I’d recommend him to anyone I know in t buying/leasing journey! He’s very informative and made sure he got me the best deal possible in my situation. I’d recommend him to anyone I know in the market! I appreciate the in depth, as quick as possible service I received from the dealership team as a whole as well. Thank you EVERYONE for all you have done! More
by jesslutch
Other Employees Tagged: Timothy Beane , Ricardo Farone, John Sestan, Jayme Yates
June 20, 2024
Ken was fantastic! Very helpful, personable and patient. He answered all my questions and made sure I had what I wanted. Very helpful, personable and patient. He answered all my questions and made sure I had what I wanted. More
by joeysmom03
Other Employees Tagged: Timothy Beane, Ken Harris, Jeff Ashley , Brian Franklin
June 05, 2024
We worked with Ken and he did a fantastic job! My fiance and I are very happy ! Klaben is our go to for life ! My fiance and I are very happy ! Klaben is our go to for life ! More
by Harry R
Other Employees Tagged: Ken Harris , Brian Franklin, Don Jacobs
May 18, 2024
Great courteous and fast experience at the service department. The oil was changed and the truck was washed! department. The oil was changed and the truck was washed! More
by BlackRam14
Verified CustomerOther Employees Tagged: Joe Hilliard, Artie Gissinger, Brian Binegar , Brian Franklin, Albert Klaben III, Steve Pasko
March 30, 2024
Joe hilliard. Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
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