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Richard Klaben
Richard Klaben | Page 3
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
159 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
159 Reviews
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159 Reviews of Richard Klaben
July 05, 2024
Ricardo has been more than helpful with my whole car buying/leasing journey! He’s very informative and made sure he got me the best deal possible in my situation. I’d recommend him to anyone I know in t buying/leasing journey! He’s very informative and made sure he got me the best deal possible in my situation. I’d recommend him to anyone I know in the market! I appreciate the in depth, as quick as possible service I received from the dealership team as a whole as well. Thank you EVERYONE for all you have done! More
by jesslutch
Other Employees Tagged: Timothy Beane , Ricardo Farone, John Sestan, Jayme Yates
June 20, 2024
Ken was fantastic! Very helpful, personable and patient. He answered all my questions and made sure I had what I wanted. Very helpful, personable and patient. He answered all my questions and made sure I had what I wanted. More
by joeysmom03
Other Employees Tagged: Timothy Beane, Ken Harris, Jeff Ashley , Brian Franklin
June 05, 2024
We worked with Ken and he did a fantastic job! My fiance and I are very happy ! Klaben is our go to for life ! My fiance and I are very happy ! Klaben is our go to for life ! More
by Harry R
Other Employees Tagged: Ken Harris , Brian Franklin, Don Jacobs
May 18, 2024
Great courteous and fast experience at the service department. The oil was changed and the truck was washed! department. The oil was changed and the truck was washed! More
by BlackRam14
Verified CustomerOther Employees Tagged: Joe Hilliard, Artie Gissinger, Brian Binegar , Brian Franklin, Albert Klaben III, Steve Pasko
March 30, 2024
Joe hilliard. Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
March 17, 2024
Everybody at Klaben went above and beyond! Customers service was so great i didnt have to haggle back in fourth because they offered us everthing we said we wanted a threw in what we forgot to Customers service was so great i didnt have to haggle back in fourth because they offered us everthing we said we wanted a threw in what we forgot to ask for! I will be telling everyonw I know to shop Klaben its well worth the drive. More
by Ittai Crockett
Other Employees Tagged: Timothy Beane , Shi Crockett, Brian Franklin, Christine Klaben
March 09, 2024
Great group of people to work with. This is probably the 4th vehicle we have purchased from Klaben. Justin was a huge help with our purchase of the Wagoneer. We Love it!!! This is probably the 4th vehicle we have purchased from Klaben. Justin was a huge help with our purchase of the Wagoneer. We Love it!!! More
by Rob Morris
Other Employees Tagged: Justin L. Bolen , Brian Franklin
March 04, 2024
Great. always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job More
by SHVDMONKE
Other Employees Tagged: Steve Stephens, Ken Harris , Brian Franklin
February 19, 2024
Klaben is the best! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! More
by michellemaltempi
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Steve Stephens , Christine Klaben
January 26, 2024
Joe is an exceptional service advisor. He always takes time to listen to your questions and concerns. We have been klaben customers since 1983. All the employees are by far the best! He always takes time to listen to your questions and concerns. We have been klaben customers since 1983. All the employees are by far the best! More
by case698
Other Employees Tagged: Joe Hilliard , Brian Franklin
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