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Richard Klaben
Richard Klaben | Page 4
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
162 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 6 mos
Industry Experience
52 yrs, 7 mos
162 Reviews
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162 Reviews of Richard Klaben
March 04, 2024
Great. always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job More
by SHVDMONKE
Other Employees Tagged: Steve Stephens, Ken Harris , Brian Franklin
February 19, 2024
Klaben is the best! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! They always take great care of me and my cars! I have been buying cars from Klaben for almost 20 years! More
by michellemaltempi
Verified CustomerOther Employees Tagged: Justin L. Bolen, Joe Hilliard, Steve Stephens , Christine Klaben
January 26, 2024
Joe is an exceptional service advisor. He always takes time to listen to your questions and concerns. We have been klaben customers since 1983. All the employees are by far the best! He always takes time to listen to your questions and concerns. We have been klaben customers since 1983. All the employees are by far the best! More
by case698
Other Employees Tagged: Joe Hilliard , Brian Franklin
December 20, 2023
Joe Hilliard. . great customer service, thank you for all you do.. Happy holidays to the entire klaben family . great customer service, thank you for all you do.. Happy holidays to the entire klaben family More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
November 20, 2023
Another amazing experience. .The family at klaben always does it right and fast..amazing.. amazing .The family at klaben always does it right and fast..amazing.. amazing More
by SHVDMONKE
Other Employees Tagged: Ken Harris , Jennifer Ash, Brian Franklin
November 06, 2023
This the best dealership around from top to bottom sales to service they get the job done to service they get the job done More
by Dawn E Rodgers
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Steve Stephens , Brian Franklin, Christine Klaben
November 06, 2023
Klaben Ram sales and service are beyond amazing. I've been with Klaben for years and I'm still treated like I'm the most important customer they have. Don Jacobs has never steered me wrong. Joe at s I've been with Klaben for years and I'm still treated like I'm the most important customer they have. Don Jacobs has never steered me wrong. Joe at service treats me and my truck with unmatched respect and professionalism. Recently my life hit a bump, Don and Joe worked with me and made sure I got my vehicle cared for moving my scheduled appointment without hesitation and once again took care of me. The professionals at Klaben Jeep Dodge Ram sales, service, finance, and everyone else are the reason I continue to buy from them What a great dealership, keep it up. More
by Mattandmelinda
Other Employees Tagged: Joe Hilliard , Jennifer Ash, Jimmy Boone, Brian Franklin, John Freeman, Don Jacobs
October 16, 2023
More than disappointed. Serviced used up gas my vehicle without replenishing it. Manager promised a gas card, still waiting for that card a year later. Better places out the Serviced used up gas my vehicle without replenishing it. Manager promised a gas card, still waiting for that card a year later. Better places out there that don't treat people like they're stupid. Treated like garbage multiple times here. More
by Mdoepker.823
Other Employees Tagged: John Freeman
July 10, 2023
Including my family members, we have purchased and or leased over 15 vehicles during the past 20 years. We have all had awesome experiences with management, sales, parts and service department. This is a leased over 15 vehicles during the past 20 years. We have all had awesome experiences with management, sales, parts and service department. This is a first-class automotive organization. From the top starting with Rich and JR Klaben down through sales with Justin Bolen and service with Joe Hilliard we are never disappointed. We will continue to patronize Klaben Auto Stores and use all of their services. More
by guygategalinspectionservice
Other Employees Tagged: Joe Hilliard, Scott Abdon
May 30, 2023
This particular dealership met my needs and were able to make a miracle happen with such ease make a miracle happen with such ease More
by Seanster95
Other Employees Tagged: Joe Hilliard, Gregory Makoski , Amanda Davis, Brian Franklin, John Freeman
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