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Richard Klaben
Richard Klaben | Page 2
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
159 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
159 Reviews
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159 Reviews of Richard Klaben
January 07, 2025
From finance to service you will not find better service, great people to work with always willing to help the customer. great people to work with always willing to help the customer. More
by ehawn0
Verified CustomerOther Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs
December 13, 2024
Amazing as always. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
October 16, 2024
I’m very pleased with the service I received. I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worke I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worked with Ricardo he got me into my new jeep was patience with me and made me feel comfortable. Thank you to everyone at Klaben for what you do . Very please with my Jeep and the service I received. More
by Tiffany
Other Employees Tagged: Ricardo Farone, Brian Franklin, Gilbert is very excellent to work with also !
October 02, 2024
Speedy service and good communication! I have been coming here for years and years because of this! I have been coming here for years and years because of this! More
by Christine M
Other Employees Tagged: Joe Hilliard , Brian Franklin
August 10, 2024
Always great ty for everything. The entire group does an amazing job.. You could not ask for a better team The entire group does an amazing job.. You could not ask for a better team More
by SHVDMONKE
Other Employees Tagged: Steve Stephens, Ken Harris , Brian Franklin
August 01, 2024
Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible from sales through service. Thank you. More
by westja
Other Employees Tagged: Melissa Dolan, Jeremy Watson
July 11, 2024
Ricardo was very helpful and went the extra mile to make sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! More
by Nrinaldo89
Other Employees Tagged: Steve Stephens , Ricardo Farone, John Sestan
July 11, 2024
Ricardo was fantastic and helped me lease a new wrangler. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. We were well taken care of and are always more than happy referring any and everybody to Klaben Autostores. More
by mypcb2
Other Employees Tagged: Steve Stephens , Ricardo Farone
July 05, 2024
Ricardo was very helpful setting us up with my daughter's new car. He answered all of our questions and explain things very clearly. It was also very nice meeting Rich Klaben and we really feel as though we new car. He answered all of our questions and explain things very clearly. It was also very nice meeting Rich Klaben and we really feel as though we are in good family hands! More
by Debra.lutch
Other Employees Tagged: Timothy Beane , Ricardo Farone, John Sestan, Jayme Yates
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