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Richard Klaben
Richard Klaben | Page 2
President
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
161 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 4 mos
Industry Experience
52 yrs, 5 mos
161 Reviews
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161 Reviews of Richard Klaben
April 27, 2025
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More
by Joe
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Michael Van Hoose, Steve Stephens, Timothy Beane, Jeff Ashley, Joby Bacher , Brian Franklin
January 30, 2025
Joe hilliard is above n beyond incredible. He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th He always keeps you informed. Takes care of everyone the same No matter if this is your first klaben vehicle or your 27th More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
January 07, 2025
From finance to service you will not find better service, great people to work with always willing to help the customer. great people to work with always willing to help the customer. More
by ehawn0
Verified CustomerOther Employees Tagged: Joe Hilliard , Brian Franklin, Don Jacobs
December 13, 2024
Amazing as always. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. . TyJoe for all you do and put up with... You are what makes coming back to klaben worth every dollar.. More
by SHVDMONKE
Other Employees Tagged: Joe Hilliard
October 16, 2024
I’m very pleased with the service I received. I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worke I had some issues that were taking care of as soon as there were brought to Richard Klaben’s attention he went above and beyond for me . I also worked with Ricardo he got me into my new jeep was patience with me and made me feel comfortable. Thank you to everyone at Klaben for what you do . Very please with my Jeep and the service I received. More
by Tiffany
Other Employees Tagged: Ricardo Farone, Brian Franklin, Gilbert is very excellent to work with also !
October 02, 2024
Speedy service and good communication! I have been coming here for years and years because of this! I have been coming here for years and years because of this! More
by Christine M
Other Employees Tagged: Joe Hilliard , Brian Franklin
August 10, 2024
Always great ty for everything. The entire group does an amazing job.. You could not ask for a better team The entire group does an amazing job.. You could not ask for a better team More
by SHVDMONKE
Other Employees Tagged: Steve Stephens, Ken Harris , Brian Franklin
August 01, 2024
Had some initial issues but Melissa Dolan, Jeremy Watson & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible fro & Rich Klaben went above and beyond to make everything right. Dealership is really focused on providing customers with the best service possible from sales through service. Thank you. More
by westja
Other Employees Tagged: Melissa Dolan, Jeremy Watson
July 11, 2024
Ricardo was very helpful and went the extra mile to make sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! sure I was happy. Richard Klaben gave me a great deal and made my transition from my previous lease into a new one seamless! More
by Nrinaldo89
Other Employees Tagged: Steve Stephens , Ricardo Farone, John Sestan
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