Richard Klaben | Page 8

We’ve returned to Klaben year after year because of exceptional service and selection! Carl Esker (and Mike Cooney from the Fir store) is the best!!! exceptional service and selection! Carl Esker (and Mike Cooney from the Fir store) is the best!!! More

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I had a great experience an got me approved very easily. I would recommend klaben of Kent to anyone I would recommend klaben of Kent to anyone More

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Went above and beyond to make sure that I was satisfied! Amazing customer service from Chris and Steve! Very much appreciated! Love the Grand Cherokee! Amazing customer service from Chris and Steve! Very much appreciated! Love the Grand Cherokee! More

by Pbgallagher Verified Customer Verified Customer

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Scott made the buying experience painless and very spot on I will buy again from klaben as I have before because you can trust them on I will buy again from klaben as I have before because you can trust them More

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This dealership has the absolute best customer service I have ever experienced. The employees and Mr. Klaben are very honest, understanding and thoughtful. They will do anything to get your vehicle running have ever experienced. The employees and Mr. Klaben are very honest, understanding and thoughtful. They will do anything to get your vehicle running properly with the upmost respect and transparency. I have gone to other dealerships and auto repair shops in the past, and they have always been very shady. I was expecting more of the same when I brought my truck to Klaben for servicing, but they proved my theory about dealerships wrong with their commitment to customer satisfaction. Both the employees and management will go the extra mile to explain things in detail and honor their price estimates. I finally found a dealership that I can trust, and I will always go to Klaben for future auto repair. Kim was very polite, gave detailed explanations and even offered to give me a ride somewhere while I waited for my truck. I also spoke to Mr. Klaben directly, and I could sense that he was very concerned with my situation. Truly amazing people! More

by Adrian J. Verified Customer Verified Customer

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Really was a great experience. thank you everyone for Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the g Really was a great experience. thank you everyone for all your help with this purchase. Gilbert is always a great and helpful guy. keep up the great job More

by SHVDMONKE Verified Customer Verified Customer

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Joe Hilliard is always a great service advisor.Thank you Joe Hilliard is always a great service advisor. Thank you for all that you do. Keep up the great job. Great to see Matt back downstairs. Joe Hilliard is always a great service advisor. Thank you for all that you do. Keep up the great job. Great to see Matt back downstairs. More

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Straight forward sales, finance, and management. Great service department and people. Fair pricing. All starts with onsite, involved and honest ownership. Would highly recommend this dealership to anyone. service department and people. Fair pricing. All starts with onsite, involved and honest ownership. Would highly recommend this dealership to anyone. More

by Fred Brown Verified Customer Verified Customer

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I can’t thank Tim and Jeff enough for the amazing truck deal they gave me on a brand new Laramie. They deliver the smoothest sales process in the business, it was truly effortless! I was provided all t deal they gave me on a brand new Laramie. They deliver the smoothest sales process in the business, it was truly effortless! I was provided all the features and benefits of the Laramie and was blown away with all the quality it has to offer. I honestly don’t think I can go backwards in truck trim at this point, I’m hooked!! I really wanted the matching chrome running boards to compliment my Laramie and the Beane Team made it happen. In the process of having the running boards installed I decided to get rubber floor mats as a finishing touch on the truck. The parts department was very inviting and awesome to work with. We shared great talk about the Browns, and the overall experience was effortless in this department as well. Thanks again Tim and Jeff for an amazing experience and I look forward to several truck deals with you in the future, you guys and Klaben auto group are the best in the business!!! More

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I cant say enough about the care and compassion Joe Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it Hilliard gives to everyone not just me. Brought my 2013 Avenger up from NC to get it serviced, because they couldnt figure it out. I always bring it to Klaben, but it happened in NC I thought shouldnt be hard to fix. Joe did way more than I ever expected. Joe and the tech did such a great job it actually is as quiet as it was when I bought it new at Klaben 8 yrs ago. I miss having Justin on that side with Joe the 2 of them really have you smiling when you leave. Please keep up the great work. Its been a rough month and the treatment I got really brightened what ive been going through. I cant thank you enough... More

by SHVDMONKE Verified Customer Verified Customer

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