Richard LaRussa | Page 29

Great service I was Leary in buying a car from this place. However, Corey was awesome with helping me with everything. Jenna was quick and efficient and awesome too I was Leary in buying a car from this place. However, Corey was awesome with helping me with everything. Jenna was quick and efficient and awesome too. More

by JILL.PLACE Verified Customer Verified Customer

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My Scranton Toyota experience All in all I was very pleased with both the service department sales department and the finance department. Everything went smoothly and I couldn’t a All in all I was very pleased with both the service department sales department and the finance department. Everything went smoothly and I couldn’t ask for a better experience. Everyone I dealt with was both friendly and courteous. I would recommend Scranton Toyota to any of my friends and family. More

by TEX Verified Customer Verified Customer

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Fast Fun & Friendly Experience! I had just finished up leasing a Corolla and was in need of a new lease. So, I made the decision to lease again through Toyota of Scranton. I had an a I had just finished up leasing a Corolla and was in need of a new lease. So, I made the decision to lease again through Toyota of Scranton. I had an amazing experience. Every member of the staff was extremely helpful and very understanding throughout the process. My salesman, Tom Rogari, was very professional and knowledgeable throughout my experience. He was a great conversationalist and relieved much of the anxiety that comes with car shopping. He ensured that I would find a car that worked for my lifestyle and my budget. He is the sole reason I went home with my new Camry. Thank you, Tom Rogari! The product specialist, Mark Thomas, was absolutely wonderful! He spent a lot of time with me to make sure I understood how to use the technology in my car. If it weren't for him I wouldn't know how to show off all of my amazing features that I now use on a daily basis. Thank you, Mark Thomas! The sales manager, George Zepherin, was also a key player in sending me home with my Camry. His overall welcoming personality made me feel like he was less of a salesman and more of a regular person. He helped set up my test drive and helped throughout my entire car leasing experience. Thank you, George! In the finance department, Yizak Perez, handled all of the paperwork when signing for my car. He was very helpful in my understanding all of the documents I was signing. No matter how many times I said, " and what is this?", he always explained it thoroughly without any frustration. Thank you, Yizak! The finance director, Richie LaRussa, was extremely understanding of my financial needs. Throughout my experience he made me feel like he was genuinely trying to find a solution to my budgetary concerns. We all know how uncomfortable it can be sometimes when you have to explain your financial situation to a complete stranger. Not once did he get frustrated when I told him I wasn't going to be able to make it work. He made sure I was going to have an affordable payment and get the car I loved. Thank you, Richie! Overall I had a 10 out of 10 experience with Toyota of Scranton and all of the staff. I also 10 out of 10 love my new Camry! Sometimes we don't have genuine experiences when we encounter sales staff in this world. But I can honestly say these were some of the most genuine staff members I've ever dealt with. I will be returning again in 3 years when my lease is up. Thank you very much! More

by Megan McCole Verified Customer Verified Customer

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So far; So good! Knowledgeable employees. Very personable. Great product. The people I dealt with were patient and walked me through everything. So far I would recomme Knowledgeable employees. Very personable. Great product. The people I dealt with were patient and walked me through everything. So far I would recommend this enterprise to others based on my experience. More

by JFITZ51151 Verified Customer Verified Customer

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Exceptional and professional service All employees were engaging, knowledgeable, professional and helped me choose the best car for my budget and preferences. I was surprised and delighte All employees were engaging, knowledgeable, professional and helped me choose the best car for my budget and preferences. I was surprised and delighted how many people helped me in the process. It was not rushed and transparent. I love Toyota’s as vehicles and love the service and warranties that came with my new car! this dealership has a great reputation as is, and I can contest to that. Wouldn’t buy anywhere else! More

by ALEXASEBASTIANELLI Verified Customer Verified Customer

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Tundra Servicing As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by As always Toyota of Scranton takes good care of its customers during any type of routine scheduled or other service visit. My vehicle was gone over by technicians and was ready before I realized it.No question is left unanswered when it came to other information about the Tundra. More

by SACKVILLE77 Verified Customer Verified Customer

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Great experience Everyone was great ! Couldn't of asked for better help. They are very patient with you as far as viewing your options. And give great advice to help m Everyone was great ! Couldn't of asked for better help. They are very patient with you as far as viewing your options. And give great advice to help make your decision. Everyone we worked with stayed in contact with me throughout the entire process, which was great. And the finance department didn't give up until they found up the best payment option ! So happy with our decision ! More

by BELLADEZ05 Verified Customer Verified Customer

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Outstanding service My salesman Brian along with the financial team worked magic to get me into an amazing RAV4 hybrid with great payments with my bad credit My salesman Brian along with the financial team worked magic to get me into an amazing RAV4 hybrid with great payments with my bad credit More

by CANNON12388 Verified Customer Verified Customer

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Pleasure to buy This is my second purchase from this dealer. The entire process was painless and Doug Stahl was so easy. It is unlike other experiences at other dea This is my second purchase from this dealer. The entire process was painless and Doug Stahl was so easy. It is unlike other experiences at other dealers that I have had in the past. More

by BRIAN.REILLY Verified Customer Verified Customer

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Service was great Sales person & Finance department were great to deal with. Salesperson went over all the features of the car. Finance got us an excellent interest rat Sales person & Finance department were great to deal with. Salesperson went over all the features of the car. Finance got us an excellent interest rate. More

by MNSURVIVOR05 Verified Customer Verified Customer

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