"Great experience during the Pandemic."
We traded in our 2013 Toyota Highlander, gave us a very fair price. Purchased new Honda Pilot all online with the exception of picking it up. Fantastic experience and Jerry / Roberto did a great job for us. Could not ask for a better experience in buying a new car. Would I recommend Ide Honda, absolutely and will be a forever customer.
"Poor customer service"
I asked the finance manager to call me to let me know what APR I was approved for, but he never called. I called Ide, and it took over 7 hours to finally talk to someone. When they placed my snow tires in my car, they damaged it, so I had to have a brand new vehicle fixed. The moon roof leaks in my car wash, and they haven't fixed it (despite the fact that I've had it in twice). Our salesman was very nice, but it was very difficult to get a good deal on a vehicle; the negotiations were tense. The finance manager was very pushy about trying to sell HondaCare along with their other packages. I will NEVER buy a car from Ide, and I will Never buy another Honda.
"My wife and I recently leased a new 2020 Honda Accord..."
My wife and I recently leased a new 2020 Honda Accord through Ide Honda. Ours sales consultant was Brad Constantino. Brad did an outstanding job facilitating our leasing of the Honda. He took time to explain all options and answered all of our questions. We really appreciated his knowledge of the process and his friendly and patient demeanor. He made the experience a seamless and very pleasant one.
We love the Accord. The new body design is spectacular and we are thrilled with the return to radio/heater knobs and push button controls!
Kent and Marilyn Arnold
"Service personnel have always been excellent.I went to..."
Service personnel have always been excellent.
I went to the Ide Honda dealership for another routine maintenance on my leased vehicle.
I had been looking a pickup trucks for several months.
I looked out the window and was immediately curious about a white Honda Ridgeline truck that sat outside.
I have worked with Rick Damico before, and so asked him to show the truck to me.
We took it for a ride.
Afterwards he showed me the extra storage, electronic features, etc., etc.
He is so very knowledgeable and professional!
Hadn't planned on it,...but I bought the truck.
"I had a very positive experience shopping for my new CRV"
I purchased a new 2020 CRV at the end of December. Brad was very easy to work with. He was knowledgeable about the vehicles, helped us make a decision to purchase a 2020 vs and 2019 model and answered questions about differences between a CRV and HRV. Making a deal was quick and painless. Upon delivery of the car he was very helpful in educating me on new features and helping me set up my cell phone and other technology as needed. This is the 4th car I have purchased from Ide and I continue to be a satisfied customer in both the sales and service departments. I should mention that Richard was also very helpful in helping to finance our vehicle.
"I came in with a car in mind, Julian was very attentive...."
- Sober 11
I came in with a car in mind, Julian was very attentive. I drove it and bought it. Easiest vehicle purchase I've ever made. I love my new car.
"Great car buying experience!"
I recently bought a car from Brad at Ide Honda and could not speak higher of my experience. I have never had a good car buying experience until now. Brad treated me with respect, listened to my questions/needs/wants in a new car. He was patient, knowledgeable and friendly. As a female buyer, I never felt pressured or that I didn't understand any step of the process, which I can't tell you how much I appreciate. I HIGHLY recommend working with Brad to buy your next car.
"I worked with Brad Constantino to get my first car ever..."
I worked with Brad Constantino to get my first car ever from a dealer and he did amazing! Made the process quick and easy to understand, and was more than willing to encourage me when I doubted I was able to afford the vehicle. He worked hard to get my trade in and down payment to the point where I could afford it. Awesome job!
"This was my first time shopping at an actual dealership...."
This was my first time shopping at an actual dealership. Kiersten and team we’re completely amazing & so helpful! The process was smooth and painless.
"Great experience from the time we walked in. Hardly any..."
Great experience from the time we walked in. Hardly any back and forth about trade in value. We are pleased with everything. Brad Constantino was great to work with.