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Richard Sanchez
Richard Sanchez at Norm Reeves Honda Superstore North Richland Hills

Richard Sanchez

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
44 Reviews
4.7

44 Reviews

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44 Reviews of Richard Sanchez

May 22, 2025

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Outstanding service. The reason I bought another CRV. All the people that work there are always great help. More

by aclaros
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Recommend Dealer
Yes
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May 03, 2025

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The guy who actually sold us. The car was amazing because of his patience and great attitude More

by needinganap
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Recommend Dealer
Yes
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May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hi there! We’re so happy our team’s patience and great attitude made your car-buying experience amazing. Thank you for trusting us with your purchase!

May 03, 2025

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The service department employees were all professional and respectful of my time, which was a refreshing change from my past experiences. Richard Sanchez patiently took the time to answer all of my questi More

by d33ahunt
Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez

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May 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing feedback! Richard and the rest of our service pros work hard to respect your time and patiently answer every question. We’re so happy you chose Norm Reeves and that we could make a refreshing change for you.

April 29, 2025

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Things went good. I have no complaints. The worst part is being pestered about a survey. More

by M-Stinnett
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Wright, Rhett Valentine, Allen Vinson, Tristian Rivas, Issac Moya, Mario Vasquez, Harry Whitworth, Frank Raja

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Apr 30, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your honesty and for choosing Norm Reeves Honda North Richland Hills. Your feedback is noted, and we hope to deliver another 5-star experience someday.

April 23, 2025

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Great team, very friendly, knowledgeable and easy to work with. Great service and they keep me coming back! More

by bannerwilkes
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Hannah Pearson

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Apr 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello! Hearing that our friendly, knowledgeable team keeps you coming back is the highest compliment. Your trust means everything to us—can’t wait to see you again soon!

March 25, 2025

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Would recommend Anthony Garcia for service needs when it comes to my car and maintenance More

by silmorales1028
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Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin , Anthony Garcia and Tommy Lithmexy

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Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Anthony will be grateful for your recommendation! Is there someone in your life who might benefit from Anthony's expertise? Please spread the word!

March 23, 2025

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They have very good customer service take care of you and problems alone the way I mean you and your vehicle get the best care!@ More

by 44mag195747
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Recommend Dealer
Yes

Other Employees Tagged: Issac Moya

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Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hey there, we love to see your 5-star review! Our commitment to customer satisfaction runs deep, so it's wonderful to see people like you sharing your great experiences. If there's anything else we can help you with, give us a call or use the contact form on our site. Many thanks!

March 22, 2025

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They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Harry Whitworth, Angel Flores, Frank Raja

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Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 06, 2025

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Employee Rating

The dealership took care of me, stood by the warranties without fuss or fight they washed my car, but I wish they had vacuumed the floor mats More

by undergroundprofessor
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Recommend Dealer
Yes
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Mar 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your Honda service visit went so well with the warranty coverage and complimentary car wash! We will address the floor mat vacuuming with our service team and remind them about this for the future. Thanks so much for sticking with us, and we hope to see you soon!

February 23, 2025

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Norm Reeves Honda always takes great care of my 2018 Civic. They're thorough and patient with my questions. Thank you! More

by Melinda.Meadows10
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Tristian Rivas, Mario Vasquez, Angel Flores, Frank Raja

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Feb 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

After nearly seven years, we're pleased that your 2018 Honda Civic is still running well, Melinda! We're happy that we could be a part of that and hope to partner with you on service for the long haul. Thanks for sharing, and we'll see you next time!

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