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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 4

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

January 01, 2025

Dealership Rating

Employee Rating

Extremely helpful. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. Little wait time and helpful staff. I could not be more impressed by Richard Wong in service department. More

by SDELFOX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Rallye Acura responded

Thanks for sharing about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

December 31, 2024

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Employee Rating

Excellent service - always take car here for service- it’s done well and within time promised it’s done well and within time promised More

by KARMURPH1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon

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Jan 02, 2025 -

Rallye Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 16, 2024

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Employee Rating

The service department runs smoothly and Chad is so attentive to your needs. The experience of bringing your car in for service is always a positive one. attentive to your needs. The experience of bringing your car in for service is always a positive one. More

by POPPERELLEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon

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Dec 16, 2024 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 09, 2024

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Employee Rating

Richard Wong and Rallye Acura continue to provide excellent and responsive customer service. I've never been dissatisfied in any of my dealings with them! excellent and responsive customer service. I've never been dissatisfied in any of my dealings with them! More

by BILLMERZ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Dec 09, 2024 -

Rallye Acura responded

Bill, It's great to hear that Richard and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 29, 2024

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Employee Rating

Chad Tammaro and Rallye Acura is simply the best. We have Acura's and keep coming back year after year because of the service department. Richard Wong helped us fix some technology issues instantly. We have Acura's and keep coming back year after year because of the service department. Richard Wong helped us fix some technology issues instantly. More

by NeilM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Chad Tammaro

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November 28, 2024

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Employee Rating

Feel very comfortable in this place. They are very professional friendly and keep you informed all time. I love this dealer They are very professional friendly and keep you informed all time. I love this dealer More

by KATHYLIN99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Dec 01, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Kathy, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 26, 2024

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Employee Rating

They treat customers like friends and family! They listened carefully and helped me find the best deal, and they were always attentive when there were issues with my car. I'm consistently satisfi They listened carefully and helped me find the best deal, and they were always attentive when there were issues with my car. I'm consistently satisfied with their service! Thank you TEAM! More

by Minty24

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Abid Ahmed

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Nov 26, 2024 -

Rallye Acura responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Rallye Acura! Joe Filardo (GSM) 516-625-7070

November 26, 2024

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Employee Rating

Always receive excellent service when I have a problem with my auto. Quick and efficient service. Always pleased with my auto. Quick and efficient service. Always pleased More

by PROFSIS24

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Stefanie Horn, Viridiana Apolinar , Enza Comito, Charles Ludemann, Keeyoung Moon

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Nov 26, 2024 -

Rallye Acura responded

Thanks for sharing your thoughts about your experience with Rallye Acura. We appreciate your business and hope to see you again soon! Charles Ludeman (SVC MGR) 516-625-7777

November 26, 2024

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Employee Rating

They demonstrate professionalism, great customer service, and the communication is effective. I was 100% satisfied. and the communication is effective. I was 100% satisfied. More

by SVINCENTY0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

November 25, 2024

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Employee Rating

As usual, Rallye Acura provided quick and professional service. No issues at all. Thank you! service. No issues at all. Thank you! More

by ANDREWZAMAN86

Verified Customer

Recommend Dealer

Yes

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Nov 26, 2024 -

Rallye Acura responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777