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Richard Wong
Richard Wong at Rallye Acura
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Richard Wong | Page 4

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
175 Reviews
4.8

175 Reviews

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175 Reviews of Richard Wong

January 10, 2024

Dealership Rating
Employee Rating

Buying or leasing a car is so daunting but thanks to Thomas, it was a total breeze. He’s transparent and efficient. I would recommend him to anyone! More

by Hyewon S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert O'Connor, Thomas Ng

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Jan 10, 2024

Rallye Acura responded

Thank you so much for your wonderful review! We are thrilled that Thomas had the opportunity to provide you with great service. We thank you for choosing Rallye Acura! Joe Filardo (GSM) 516-625-7070

January 08, 2024

Dealership Rating
Employee Rating

Friendly people. Clean waiting room. Was informed what was happening with my vehicle. Service was performed in a timely manner. More

by KAYAKER110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

January 03, 2024

Dealership Rating
Employee Rating

Richard and the rest of the service team have always been a pleasure to work with. They work with me to ensure I get a great loaner vehicle and also get my vehicle back to me in the quickest time possible. More

by FOABDO
Recommend Dealer
Yes
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Jan 03, 2024

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

January 01, 2024

Dealership Rating
Employee Rating

Very knowledgeable and profesional. Very satisfied with the service and work on the vehicle. Always a pleasure doing business with Rallye Acura. More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Kenny Persaud

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Jan 01, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura, we look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

December 30, 2023

Dealership Rating
Employee Rating

Been using Rallye Acura for 15 years. Chad and Enza are spectacular. Very professional and helpful. More

by mlegieza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Enza Comito

Helpful
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Jan 01, 2024

Rallye Acura responded

Thank you so much for your kind words for Chad and Enza, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

December 28, 2023

Dealership Rating
Employee Rating

Always professional, knowledgeable, and informative with respect to the service to be performed. Always timely communicate with me when the service is complete. More

by JCIULLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Kenny Persaud

Helpful
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Dec 29, 2023

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 26, 2023

Dealership Rating
Employee Rating

Great customer service as always Quick straight to the point; no b.s. Can never go wrong with this location More

by ALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro

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Dec 28, 2023

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777

December 21, 2023

Dealership Rating
Employee Rating

absolutely amazing experience. very helpful. and made sure we were at ease. love them a lot More

by 3mtia2
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Kenny Persaud

Helpful
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Dec 22, 2023

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

December 20, 2023

Dealership Rating
Employee Rating

I am disappointed by my recent experience. I was treated poorly when I asked for an itemized bill for services. More

by RB174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Tammaro, Keeyoung Moon, Enza Comito, Kenny Persaud

Helpful
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Dec 21, 2023

Rallye Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Stefanie Horn (GM) 516-625-7070

December 18, 2023

Dealership Rating
Employee Rating

Very pleasant experience from sale to service . All personnel are extremely professional and always attentive. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Castrillón

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Dec 18, 2023

Rallye Acura responded

Ralph, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

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