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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 5

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

November 19, 2024

Dealership Rating

Employee Rating

Really appreciate the follow up and great communication that I received when servicing my vehicle at Rallye Acura. that I received when servicing my vehicle at Rallye Acura. More

by DAVID.A.QUILES01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito

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Nov 19, 2024 -

Rallye Acura responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777

November 15, 2024

Dealership Rating

Employee Rating

Very Satisfied with the communication between the needed services & service advisor. Everything flowed smooth & well services & service advisor. Everything flowed smooth & well More

by CLOUIS87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Nov 15, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

November 10, 2024

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Employee Rating

The service department has always taken great care of me and my vehicle and is why I travel over an hour each way to service my vehicle. and my vehicle and is why I travel over an hour each way to service my vehicle. More

by FOABDO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert O'Connor, Viridiana Apolinar , Enza Comito, Keeyoung Moon, Richard Rodriguez

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Nov 11, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

November 08, 2024

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Employee Rating

Responsive to my concerns and answered all questions fully and accurately. I even was able to contact the rep later on that day and got even better clarification fully and accurately. I even was able to contact the rep later on that day and got even better clarification More

by ssfiroudis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon

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Nov 11, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

November 06, 2024

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Employee Rating

Very helpful and was courteous. Ensured my car was ready on time as I needed to go away for the weekend. Ensured my car was ready on time as I needed to go away for the weekend. More

by hgivelekian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito

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Nov 07, 2024 -

Rallye Acura responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again. Charles Ludeman (SVC MGR) 516-625-7777

November 05, 2024

Dealership Rating

Employee Rating

great team overall. Thomas at sales is the best around. he is a true professional and is always so very helpful and never pushy, Thank you Thomas Charles and service te Thomas at sales is the best around. he is a true professional and is always so very helpful and never pushy, Thank you Thomas Charles and service team is amazing!!! Stefanie in Management has been so very helpful. thank you Stefanie Lou Rivero More

by Lou

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Filardo, Robert O'Connor, Stefanie Horn, Thomas Ng , Charles Ludemann

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Nov 07, 2024 -

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience! We'll be sure to share your compliments with our crew. We truly appreciate your business, Lou. Charles Ludeman (SVC MGR) 516-625-7777

November 01, 2024

Dealership Rating

Employee Rating

Fast service each and every time. Always a pleasure to come to this dealership. Can’t wait to get my next car. Always a pleasure to come to this dealership. Can’t wait to get my next car. More

by JC11040

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon, Intake guys

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Nov 04, 2024 -

Rallye Acura responded

October 28, 2024

Dealership Rating

Employee Rating

Service was excellent and the personnel were very helpful and courteous. i was very satified. and courteous. i was very satified. More

by BRIAN.HASSAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon

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Oct 28, 2024 -

Rallye Acura responded

Thank you, Brian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

October 22, 2024

Dealership Rating

Employee Rating

He was very friendly and helpful. He explained me all mechanical issues and recommended the service options He explained me all mechanical issues and recommended the service options More

by BINOYJACOB516

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Viridiana Apolinar , Enza Comito

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Oct 22, 2024 -

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

October 16, 2024

Dealership Rating

Employee Rating

Excellent On time Fast Clean We met everything was explained and my car was ready before estimated time explained and my car was ready before estimated time More

by SNAZAR51

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Viridiana Apolinar

Report | Print

Oct 17, 2024 -

Rallye Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Acura, we look forward to having you as a valued customer for many years to come! Charles Ludeman (SVC MGR) 516-625-7777