Richard Wong
Richard Wong at Rallye Acura

Richard Wong | Page 7

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8
247 Reviews
4.8

247 Reviews

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247 Reviews of Richard Wong

July 06, 2024

Dealership Rating
Employee Rating

I always spend more money than I want to here, but at least the waiting area is comfortable. More

by AT.CFC.NYC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Kenny Persaud

Jul 08, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Chad, Kenny, and Richard. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

June 29, 2024

Dealership Rating
Employee Rating

Friendly. Professional. Helpful. Clean. Poor WiFi. Try hard. Did work quickly. Didn’t wash my car. Gave me a car wash certificate which I didn’t get yo use an More

by leslie.wollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Rallye Acura responded

Thank you for choosing Rallye Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, Leslie, and we hope to see you again! Charles Ludeman (SVC MGR) 516-625-7777

June 27, 2024

Dealership Rating
Employee Rating

They are professionally good and honest . I’ve been with him 15 years . I will be going to stay with another years More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito

Jun 27, 2024

Rallye Acura responded

Thank you so much, Kevin, for your kind words, and for taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

June 24, 2024

Dealership Rating
Employee Rating

Initial invoice for the car had a $2k mistake (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hour More

by karen4984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alexander Castrillón

Jun 24, 2024

Rallye Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Stefanie Horn (GM) 516-625-7070

Jun 27, 2024

Rallye Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Stefanie Horn (GM) 516-625-7070

June 21, 2024

Dealership Rating
Employee Rating

Always trying to give the best experience at a dealership where it is sales or service. More

by WORMSESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2024

Rallye Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

June 15, 2024

Dealership Rating
Employee Rating

Friendly and polite service. Service performed in at timely fashion. Waiting area very pleasant, with Wi-Fi and beverages More

by EMALTIN
Recommend Dealer
Yes
Jun 17, 2024

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura. We look forward to having you as one of our valued customers for many more years to come! Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

Dealership Rating
Employee Rating

I purchase my first Acura from this dealership, and I’ve been getting my car serviced in this dealership as well. The dealership is clean, well organized and the staff are pleasant. Only positive experience More

by MENG4165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Enza Comito, Kenny Persaud

Jun 12, 2024

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Enza, Kenny, and Richard can assist you with in the future, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

June 11, 2024

Dealership Rating
Employee Rating

Always a great experience. Being with Acura over 15 years and Chad has always being amazing!!!0 More

by dbennett52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro , Enza Comito, Keeyoung Moon

Jun 11, 2024

Rallye Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Chad our team can further assist. Charles Ludeman (SVC MGR) 516-625-7777

June 09, 2024

Dealership Rating
Employee Rating

Friendly and professional Always willing to assist in any way Danny Psrk is a great salesman! More

by MSDELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon, Kenny Persaud

Jun 09, 2024

Rallye Acura responded

Thank you for your business and this review. We're happy to hear that Danny and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Charles Ludeman (SVC MGR) 516-625-7777

June 05, 2024

Dealership Rating
Employee Rating

Very nice and comfortable! ! I am so glad everything worked out great. I would like to recommend it to a friend. More

by SUJIN1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Rallye Acura responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

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