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Richard Wong

Overview Reviews (252)

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Richard Wong

Richard Wong | Page 9

Service Advisor

Rallye Acura

1750 Northern Blvd
Roslyn, NY 11576

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4.8

252 Reviews

Overview Reviews (252)

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Richard Wong

May 17, 2024

Dealership Rating

Employee Rating

Excellent customer service. Expedited, had everything ready prior to me arriving. Thomas Ng is a great sales representative. Expedited, had everything ready prior to me arriving. Thomas Ng is a great sales representative. More

by Tyler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Filardo, Julio Herrera, Robert O'Connor, Thomas Ng

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May 20, 2024 -

Rallye Acura responded

Tyler, We are so glad that Thomas had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joe Filardo (GSM) 516-625-7070

May 13, 2024

Dealership Rating

Employee Rating

Service was fine. No problems at all. Went in for an oil change and needed a loaner for another problem. Picked car up next day No problems at all. Went in for an oil change and needed a loaner for another problem. Picked car up next day More

by rick723

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro , Enza Comito

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May 13, 2024 -

Rallye Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Rick, please let us know. Charles Ludeman (SVC MGR) 516-625-7777

May 09, 2024

Dealership Rating

Employee Rating

Everyone is great and very attentive. All my questions were answered. It was an easy process. All my questions were answered. It was an easy process. More

by RABREU1010

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Robert O'Connor, Stefanie Horn, Viridiana Apolinar , Enza Comito, Charles Ludemann, Keeyoung Moon, Kenny Persaud, Jonathan Mercedes

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May 10, 2024 -

Rallye Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 29, 2024

Dealership Rating

Employee Rating

Richard and team are great they always take care of any questions/concerns I may have. questions/concerns I may have. More

by RAF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2024 -

Rallye Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard and our team here at Rallye Acura. Charles Ludeman (SVC MGR) 516-625-7777

April 24, 2024

Dealership Rating

Employee Rating

Quick, efficient first service. Friendly staff. Have used Rallye service for years with my former TL. Friendly staff. Have used Rallye service for years with my former TL. More

by ALFRED.ROMITO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito, Keeyoung Moon

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Apr 24, 2024 -

Rallye Acura responded

Thank you, Alfred! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura; we look forward to having you as one of our valued customers for many more years! Charles Ludeman (SVC MGR) 516-625-7777

April 23, 2024

Dealership Rating

Employee Rating

Went in for state inspection, in and out within the expected time frame. No hassle and no nonsense expected time frame. No hassle and no nonsense More

by JC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2024 -

Rallye Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Acura! Charles Ludeman (SVC MGR) 516-625-7777

April 16, 2024

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Employee Rating

I have used this dealership for 15 years! The staff and service are always excellent. The staff and service are always excellent. More

by SYNEPHO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Kenny Persaud

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Apr 17, 2024 -

Rallye Acura responded

Thank you so much for your kind words and also for being a loyal customer. We appreciate you taking the time to leave us this wonderful feedback! Charles Ludeman (SVC MGR) 516-625-7777

April 12, 2024

Dealership Rating

Employee Rating

I am consistently treated with the utmost respect and courtesy. Cant say enough good things about the entire staff. courtesy. Cant say enough good things about the entire staff. More

by FW2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Viridiana Apolinar , Enza Comito, Keeyoung Moon, Kenny Persaud

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Apr 13, 2024 -

Rallye Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charles Ludeman (SVC MGR) 516-625-7777

April 08, 2024

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Employee Rating

Service was outstanding. I was told when I should expect my vehicle to be finished & they were right on time. I was told when I should expect my vehicle to be finished & they were right on time. More

by DOUG.OMSTROM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Enza Comito, Kenny Persaud

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Apr 08, 2024 -

Rallye Acura responded

Thank you, Doug, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Charles Ludeman (SVC MGR) 516-625-7777

April 02, 2024

Dealership Rating

Employee Rating

Wonderful service always! !! The representatives are very caring and listen to your cars issues. Highly recommend it!!’ !! The representatives are very caring and listen to your cars issues. Highly recommend it!!’ More

by dbennett52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Tammaro, Joe Filardo, Robert O'Connor, Stefanie Horn, Viridiana Apolinar , Enza Comito, Keeyoung Moon, Kenny Persaud, Julio Herrera

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Apr 02, 2024 -

Rallye Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rallye Acura to be a positive one. Please don't hesitate to reach out if you need anything else. Charles Ludeman (SVC MGR) 516-625-7777