231 Reviews
Write a Review231 Reviews of Rick Johnson
June 14, 2023
These guys are the best! ! From my used 1991 Honda Civic, the first time I used Honda Parts, Scott Wilson was my go to guy and Gordon Eddy was my technician, to my first bra ! From my used 1991 Honda Civic, the first time I used Honda Parts, Scott Wilson was my go to guy and Gordon Eddy was my technician, to my first brand new car, 2009 Honda Civic, and then I bought my current 2016 Honda Accord, and I've never taken my vehicles anywhere else. Thanks for always taking such good care of me and my vehicles!! More
Other Employees Tagged: Josh Caldwell, Jesse Martinez , Gordon Eddy (Service Technician) Scott Wilson (Parts-deceased) :(
May 13, 2023
Knowledgeable, friendly and excellent service. Listen what's customer needs and explaining what's best for customer. Rick is the BEST manager leads a great group. Frank is very excellent employee Listen what's customer needs and explaining what's best for customer. Rick is the BEST manager leads a great group. Frank is very excellent employee who makes customer feels satisfying for the service customer received. As a royal customer, I thank you so much for these many years your team helps all service needed and done a very excellent job, appreciated. Million of thanks. More
Other Employees Tagged: Frank Perez
March 23, 2023
I love getting my car serviced at ken garf! The staff there is always very helpful and friendly. They keep my Hondas running smoothly and reliably. The staff there is always very helpful and friendly. They keep my Hondas running smoothly and reliably. More
Other Employees Tagged: Sean Eastburn, Josh Caldwell
December 26, 2022
My experience with this dealer whether it be purchasing new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience new, used or service dept has been great. Super nice people to work with and they make sure you are happy with your experience More
Other Employees Tagged: Frank Perez , Collin Gum
October 03, 2022
Rick Johnson and Frank Perez at Ken Garff Honda Riverdale were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light were great to work with. They made sure that my car was fixed before returning it to me. The service department went above and beyond, fixed my light, vacuumed, and washed my car. I was happy with the service that I received during my last visit! More
Other Employees Tagged: Frank Perez
September 22, 2022
I've worked closely with the service department for some years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fa years and I've generally been satisfied with the service team. Most recently I was not completely satisfied with the level of communication or the fact that I had to reschedule maintenance to be completed at a later date. Which was not convenient and I was somewhat irritated. Rick immediately reached out in regards to my concerns. Not just to discuss my concerns but to have everything squared away with as little complication or inconvenience as possible. We were able to get everything sorted out. Frank Perez, my service advisor was direct and professional when addressing my concerns and explaining all labor and costs in detail. They won my trust and my business back. Complaints are scarcely acknowledged or made right, especially today. So I am grateful for the honesty and sincerity of the staff. I would rate the level of customer service demonstrated by Frank and Rick as well above average. Thanks for listening and for choosing to make things right. More
Other Employees Tagged: Frank Perez
September 17, 2022
I love the service dept at Ken Garff Honda Riverdale. Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The p Rick runs a great group. The guys up front are very customer service oriented, and will go out of their way to make sure you are taken care of. The parts counter will take time to answer your questions, and help you find the parts you need. Nothing but good to say about the dept. Except the manager is an LA Lakers fan. Go Celtics! 🤣 More
Other Employees Tagged: Isaac Maw, Tyler Briscoe, Abram Hardy, Mario Saucedo, Angie Bechel, Alex Ruiz, Jesse Martinez , Kylee Oldroyd , Nicole Martinez
August 20, 2022
Simply the best. Better than all the rest!! I have been doing business here for more than 15 years. Won't go anywhere else. If my wife was a mechanic somewhere el Better than all the rest!! I have been doing business here for more than 15 years. Won't go anywhere else. If my wife was a mechanic somewhere else I would still bring my car here. More
Other Employees Tagged: Josh Caldwell, Frank Perez, Alex Ruiz, Jesse Martinez , Nicole Martinez