Rob Harley
Rob Harley at Younger Nissan of Frederick
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Rob Harley | Page 8

General Sales Manager

Younger Nissan of Frederick

7418 Grove Road
Frederick, MD 21704

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4.7
146 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

19 yrs, 4 mos

4.7

146 Reviews

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146 Reviews of Rob Harley

November 12, 2019

Dealership Rating
Employee Rating

The ease of buying a new car could’ve not been easier or less complicated. Ed did a incredible job with the financing well Jim the sales man was absolutely fantastic. No wonder younger Nissan sells so many More

by ronvic12
Recommend Dealer
Yes

Other Employees Tagged: Edward Beleznay, Sergiu Pricepa , Jim Burdis

Nov 14, 2019

Younger Nissan of Frederick responded

Our team is always working for our clients and I am so glad it shows! Thank you for the amazing review! As the Owner Loyalty Manger of Younger Nissan of Frederick. I am glad to hear Jim and Ed impressed you, and we hope to continue to impress you through out your ownership of this vehicle. If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger Younger Nissan of Frederick 301.360.1052

November 11, 2019

Dealership Rating
Employee Rating

2004 Lincoln Town Car Purchase I had the opportunity to speak with Karl Brady and Paige Dick on several occasions. I purchased a 2004 Lincoln Town Car from this dealership. Each a More

by kenC
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Younger Nissan of Frederick responded

Thank you for the excellent review. Out BDC departments and Paige work very hard to help all of our clients and I an glad it shows! As the Owner Loyalty Manger of Younger Nissan of Frederick. I am glad to hear our team impressed you, and you felt no pressure to buy, that is what our goal is. If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger Younger Nissan of Frederick 301.360.1052

November 08, 2019

Dealership Rating
Employee Rating

I have purchased four vehicles from this dealership. They treat me with respect and I would recommend them to a friend and family. Thank you! More

by Jader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2019

Younger Nissan of Frederick responded

Thanks for being such an amazingly loyal client!! 4 vehicles is no joke!! We are so happy to be able to continue to provided excellent customer service to you and your family. As the Owner Loyalty Manger of Younger Nissan of Frederick. I am glad to hear our team impressed you! If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger Younger Nissan of Frederick 301.360.1052

October 25, 2019

Dealership Rating
Employee Rating

Great day! Excellent experience today... Brenton very attentive and thorough.. explained all the new, unfamiliar features... answered all my questions with great More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa , Brenton Spear

Oct 30, 2019

Younger Nissan of Frederick responded

Thank you for taking the time to tell us about your experience at Younger Nissan of Frederick. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manger of Younger Nissan of Frederick, I’m happy to hear that your visit was above and beyond your expectations. We are glad to hear our team and Brenton impressed you! If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger

October 14, 2019

Dealership Rating
Employee Rating

Hands down smoothest vehicle purchase I've ever had! Looking for the first vehicle for my son was becoming exhausting. I had been to over fifteen car dealerships in a 25-mile radius in less than 30 days More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Acri, Tonya Hathcock

Oct 17, 2019

Younger Nissan of Frederick responded

WOW! That may just be a record of dealerships viewed! I am so glad that we are the ones that could offer you what you needed. Thank you so much for a amazing review! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I enjoy hearing about our team going above and beyond for our clients. The sales team is quite amazing about going above and beyond expectations. They really work hard for their clients and I am glad it shows. If there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

October 03, 2019

Dealership Rating
Employee Rating

Leasing a car made Easy! I have leased 3 cars from Younger Nissan in the past and every experience has been very easy. I live in Easton Maryland on the Eastern Shore and my More

by wala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Farley, Elizabeth "Paige" Nicolao , Benjamin Henneberger, Emily

Oct 04, 2019

Younger Nissan of Frederick responded

Thank you for the great review! We are always happy to hear satisfied clients! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that our team went above and beyond for you and the service and care you received was above expectations. They really work hard for their clients and I am glad it shows. I f there is anything more that you would like to tell u s or that we could b e doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

September 11, 2019

Dealership Rating
Employee Rating

New car buying was easy I contacted dealership because of interest in trading my 2017 for a 2019 of the same model, trim. I live in Virginia so I didn't want to waste my time More

by Wesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andre Harrison, Benjamin Henneberger, Peter Sorice

Sep 13, 2019

Younger Nissan of Frederick responded

Thank you for the amazing review! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

August 14, 2019

Dealership Rating
Employee Rating

Uneccassary. The way I was treated was unnecessary. I was quoted different prices , told different things about status and prices. He didn’t like it when I stood m More

by Expired
Friendliness
Price
Recommend Dealer
No
Aug 20, 2019

Younger Nissan of Frederick responded

I am sorry to hear about your experience with Rob. Younger Nissan strives to provide the best customer service, and I apologize that you feel we fell short. I would like the opportunity to speak with you about what happened, as this helps us improve the dealership experience. Please feel free to contact me at your convenience. Regards, Steve Farley GM

August 14, 2019

Dealership Rating
Employee Rating

Great Service & Friendly Staff I recently traded in my second Nissan Xterra for a new 2019 Pathfinder. From start to finish Brenton and staff were extremely helpful. The staff was More

by Andrea P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tonya Hathcock, Peter Sorice, Brenton Spear

Sep 13, 2019

Younger Nissan of Frederick responded

Thank you for the amazing review! I'm glad to hear you are happy with your purchase. As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that the service and care you received was above expectations. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

August 10, 2019

Dealership Rating
Employee Rating

Great Lease Transition My wife & I really liked the 2016 Rogue we leased, so we decided to buy out the lease when our contract was up. Younger Nissan team members Sergiu Pr More

by telemarko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sergiu Pricepa , Brenton Spear, Andre Harrison - Finance

Sep 14, 2019

Younger Nissan of Frederick responded

Thank you for the amazing review! As the Owner Loyalty Manger here at Younger Nissan of Frederick, I’m happy to hear that the whole team went above and beyond for you and the service and care you received was above expectations. We pride ourselves in being personable and caring through out the entire dealership, we love to hear our team is providing excellent customer care. If there is anything more that you would like to tell u s or that we could be doing better please feel free to reach out to me by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Jamie Holden Owner Loyalty Manger

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