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Rob Martin
Rob Martin | Page 10
Service advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
119 Reviews
Rob is a detailed orientated service advisor with a strong focus on customer service and satisfaction. He has experience as an ASE Master Certified technician which allows him to explain even the most technical aspects of repairs in a way that everyone can understand, thus educating the customers to allowing them to make an educated decisions regarding their vehicle's repairs and services. Rob is a dedicated family man, well as much as a golf addict can, who has been married for 25 years to his wife, Michele. They have a 20 year old son, Ty, who is evolved in golf, and volleyball.
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
37 yrs
Specialties & Trainings
ASE Certified Service Advisor
ASE Master Certified Technician
119 Reviews
Write a Review
119 Reviews of Rob Martin
November 08, 2021
Russ Darrow Toyota West Bend has been servicing my Toyota since I purchased in 2016, and have been nothing but exceptional and professional. Making great service recommendations which I then choose to have since I purchased in 2016, and have been nothing but exceptional and professional. Making great service recommendations which I then choose to have there professional service department fix or if simple enough to fix myself. More
by timgulley2000
Other Employees Tagged: Cole Lutz, Matthew Buettner , Daniel Rouse
February 11, 2021
Excellent, quick and quality service. Everyone was friendly. There was a nice waiting area that was very clean. This is the best service I every had friendly. There was a nice waiting area that was very clean. This is the best service I every had More
by Jerry Bear
Other Employees Tagged: Coty Becker, Jim Dunker, Daniel Rouse, Christopher Jones
February 02, 2021
Excellent service by Rob and the tech. Repair was fast and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. and fairly priced. I plan to keep my 6 year old RAV 4 for another 6-8 years, so it’s worth it for me to make sure repairs are done correctly. More
by Dave
January 05, 2021
They did a great job on servicing my vehicle. Very professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. professional people work there. I’ve been a customer since 1993 and purchased 3 vehicles there. More
by debscrafty
Other Employees Tagged: Mark Bechler , Daniel Rouse, Danny Shutts
December 21, 2020
The staff at Russ Darrow Toyota in West Bend are GREAT. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. Always doing a great job and looking out for their customers. We have purchased several vehicles here and also have them maintained. More
by Ar_cav
Other Employees Tagged: Coty Becker, Daniel Rouse, Travis Schubert, Danny Shutts
December 07, 2020
Got the vehicle recall done in a timely manner. I appreciated the rental car for the day. Good customer service. Will continue to have service at this location. appreciated the rental car for the day. Good customer service. Will continue to have service at this location. More
by Dogbone51
November 04, 2020
My first time using Russ Darrow. My highlander needed an oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. oil change and tire rotation. I was greeted by Rob M. the service advisor. He was very professional and took the time to answer any of my questions. It was a pleasant experience and I will definitely use them again. More
by waynes
October 03, 2020
Fast, efficient, good quality, courteous service, inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. inexpensive, high quality materials. Do not know what else to write, add positive comments yourself, I will agree to it. More
by Johnclear
Other Employees Tagged: Coty Becker, Daniel Rouse
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