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Rob Martin
Rob Martin | Page 9
Service advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
127 Reviews
Rob is a detailed orientated service advisor with a strong focus on customer service and satisfaction. He has experience as an ASE Master Certified technician which allows him to explain even the most technical aspects of repairs in a way that everyone can understand, thus educating the customers to allowing them to make an educated decisions regarding their vehicle's repairs and services. Rob is a dedicated family man, well as much as a golf addict can, who has been married for 25 years to his wife, Michele. They have a 20 year old son, Ty, who is evolved in golf, and volleyball.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
37 yrs, 6 mos
Specialties & Trainings
ASE Certified Service Advisor
ASE Master Certified Technician
127 Reviews
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127 Reviews of Rob Martin
February 02, 2025
I feel you bend over backwards trying to make things correct. And very helpful we are not computer people at all and Jeremy’s patience is very refreshing. No one has made us feel dumb or well that’s the correct. And very helpful we are not computer people at all and Jeremy’s patience is very refreshing. No one has made us feel dumb or well that’s the way it is. We’re not stupid but we did not grow up w all this tech stuff. Thanks again to everyone of you!! More
by 2623340770
Verified CustomerOther Employees Tagged: Janessa Rios, JEREMIAH PFLUGER , Nick Loose
February 02, 2025
Very helpful and got me taken care without any issues. Kept me updated throughout the process Kept me updated throughout the process More
by Connervz
Other Employees Tagged: Abigail Lundberg
January 31, 2025
Russ Darrow Service has never disappointed me. They are so good about meeting my service needs and so honest about what I need and what I don't need that I can't imagine going anywhere else. They are so good about meeting my service needs and so honest about what I need and what I don't need that I can't imagine going anywhere else. More
by algpeters
Other Employees Tagged: Abigail Lundberg , Keith Mcginnis
January 27, 2025
I’ve waited over 2 hours to be informed what was wrong with my trunk only to be told I will have to wait 2-3 months or more to get the parts to get it fix. So I have a Highlander and can’t even use my tru with my trunk only to be told I will have to wait 2-3 months or more to get the parts to get it fix. So I have a Highlander and can’t even use my trunk. More
by Adtianavn69
January 23, 2025
The staff were timely and efficient. The recall work was completed as informed. No issues with this dealership. The recall work was completed as informed. No issues with this dealership. More
by IRENESYMES
Other Employees Tagged: Ryan Knepprath , Keith Mcginnis
January 22, 2025
They are a great dealer I think. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. Just be careful in the loan office as they are still okay selling you on a loan that will be $5000 above msrp. More
by NATHAN98MCCOY
Other Employees Tagged: Seth A Tearney, JEREMIAH PFLUGER, Abigail Lundberg, Nicholas Pastorelli , Keith Mcginnis
January 17, 2025
Thank you for being a Toyota dealer in the area. I appreciate your services offered and have confidence you won’t be ripping us off I appreciate your services offered and have confidence you won’t be ripping us off More
by Cyc
Other Employees Tagged: Ryan Knepprath
January 16, 2025
The service department was great. The centralized appointment service was less than good. They gave me misinformation that will cause another trip to the dealership The centralized appointment service was less than good. They gave me misinformation that will cause another trip to the dealership More
by SLMOORE_1
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