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Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
298 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

298 Reviews

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298 Reviews of Rob Ploof

May 17, 2025

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Very helpful and low pressure! Joe is very knowledgeable and steered me to a vehicle that is perfect for me! I would recommend him to anyone interested in buying a Toyota! More

by Stephen Wanderlich
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

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May 19, 2025

Heritage Toyota responded

Stephen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 13, 2025

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Very helpful with questions and follow up responses. Would recommend Linsey to work with at heritage. More

by Patrickkrokhorton
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Cousino, Lindsey Rendall

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May 14, 2025

Heritage Toyota responded

Patrick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey and our team to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2025

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Both Frankie and Lindsey were great. They say Toyotas sell themselves, but Lindsey made it easy, and like we were buying from a friendly neighbor. The delivery truck was delayed, but she More

by Jess petzmcleod
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Ellis, Frankie Candido, Lindsey Rendall

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May 12, 2025

Heritage Toyota responded

Jess, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey, Frankie and our team to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 06, 2025

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When I saw the Tacoma that i was looking for in the Heritage inventory, I gave a call and Seth took it from there. He was very accommodating and made the sale happen quickly and easily, besides just be More

by BudZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

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May 07, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team, and that they were able to help you take home your dream Tacoma! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 27, 2025

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Our experience at Heritage Toyota was great! Seth was fantastic! He is patient, knowledgeable, a good communicator and worked really hard to meet our needs. We are very happy with our purchase a More

by chill
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

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Apr 28, 2025

Heritage Toyota responded

Than you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for your new Subaru, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 24, 2025

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Lindsay was informative, professional, thorough and fun. I’m so glad that she was my salesperson . More

by Ernie
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

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Apr 24, 2025

Heritage Toyota responded

Ernie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Prius, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 19, 2025

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Adam was very attentive and knowledgeable. He communicated regularly and everything was pretty smooth for the purchase. More

by courtneyrosa
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

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Apr 21, 2025

Heritage Toyota responded

Courtney, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Sienna, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 15, 2025

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Having been in an a car accident which totaled my vehicle, I was in real need of a new vehicle. Colby turned out to be exactly the kind of salesperson to guide me through the process. He was very att More

by estabutche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colby Mason

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Apr 16, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you are safe after your accident, and that you enjoyed working with Colby and our team to shop for your new Toyota! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

April 14, 2025

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Great experience. Managed to meet our needs and do the trade in quickly. Adam was great More

by Jeansirois32
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

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Apr 14, 2025

Heritage Toyota responded

Jean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 11, 2025

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I am a person that does not want to waste anybody's time and have anybody waste mine. I told him this since day one and he was awesome and accommodating. The little things that can mount up to hours in a de More

by James M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

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Apr 11, 2025

Heritage Toyota responded

James, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Frankie to shop for your new Toyota, and that he was able to make sure the process went so smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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