Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
307 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

307 Reviews

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307 Reviews of Rob Ploof

July 03, 2025

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Seth was very helpful and kept me updated on the delivery status of my car. He did a lot of the financing work in advance of my appointment so I was in and out very quickly. He was a total pro! More

by mpaschall29
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Jul 03, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 25, 2025

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Frankie Candido was an absolute delight to work with through the purchasing process of our beloved (new to us) Blue 2022 RAV4! He was kind, patient, knowledgeable, honest and fun. He walked us through More

by gillian.ehrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 25, 2025

Heritage Toyota responded

Gillian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2025

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I had an amazing experience at Heritage with an honest sales representative. Adam made the experience fun! I highly recommend Adam and HeritageToyota, I'll definitely be back! More

by Jessierose512
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Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Jun 24, 2025

Heritage Toyota responded

Jessie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 19, 2025

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The salesman is very nice Casey. He helped me for a new car Siana 2025XLE and I very happy to work with this guy. He is very nice. I recommend you to work with him! More

by fast2011lion
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Morrow

Jun 20, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Casey to shop for your Sienna, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 16, 2025

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Matt is the kind of car salesman that you want to deql with. Knowledgeable, honest and gets you all the info that you need. This is the third truck we have bought from Matt and we haven't been disappoint More

by gcampbell
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Jun 17, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Matt, and that he was able to help make shopping for your newest Toyota another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 10, 2025

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Friendly, prompt, easy to work with, answered inquires quickly, car was handed over super clean. More

by Jandk625
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 11, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 08, 2025

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Joe is great to deal with in the car buying process. He listens and responds accordingly. Joe is always engaged with a pleasant demeanor. More

by spowell38
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Cornelio

Jun 09, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2025

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I was first contacted by Lexi Williams about my interest in possibly trading in my vehicle and getting a new Tacoma, she helped me figure out what I would be comfortable doing. Lexi got me in contact wit More

by gftk17
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Williams, Colby Mason

Jun 02, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby and Lexi to upgrade to your new Tacoma, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 24, 2025

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Frankie was very easy to work with and made our experience very enjoyable. Very nice person and very trustworthy! I will definitely send people his way including family members to Frankie! Enjoy More

by jim
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

May 27, 2025

Heritage Toyota responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 17, 2025

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Very helpful and low pressure! Joe is very knowledgeable and steered me to a vehicle that is perfect for me! I would recommend him to anyone interested in buying a Toyota! More

by Stephen Wanderlich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

May 19, 2025

Heritage Toyota responded

Stephen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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