Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
326 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

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5.0

326 Reviews

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326 Reviews of Rob Ploof

September 24, 2025

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Kelly Dole helped my husband and I get new vehicles and she was awesome! She helped us through every step of the process and was quick to respond to our questions. Rob Ploof from finance was equally aw More

by pegmcguire
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelley Dole

Sep 25, 2025

Heritage Toyota responded

Peg, Thank you for taking the time to share your feedback - We are so glad to hear that you and your husband enjoyed working with Kelley to shop for your new Toyota's and that she and Rob were able to help make sure everything went smoothly throughout the process! We look forward to seeing you both in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels!

September 22, 2025

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Super friendly and helpful. Brian is the best salesperson I have ever been worked with. He helped me get a new car I wanted. More

by yewinhtet.0895
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Declue

Sep 23, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Brian to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 10, 2025

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It was a breeze dealing with Matt at Heritage Toyota. Great communication and availability throughout the process. More

by Jack
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Sep 15, 2025

Heritage Toyota responded

Jack, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2025

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WE had such a wonderful experience working with Lindsey! From the moment we walked in, she greeted us with a friendly smile and made us feel comfortable right away. She took the time to really listen, answe More

by CNEVDENVER
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Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Lindsey Rendall

Sep 15, 2025

Heritage Toyota responded

Rebecca, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Highlander, and that she was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 04, 2025

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Every employee that we came in contact with was knowledgeable and courteous. Frankie, our salesman is an example. He had the answer to every question about the truck I wanted. The financial end of More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Sep 04, 2025

Heritage Toyota responded

Brian, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 02, 2025

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I can't say enough about how happy I am with my purchase from heritage Toyota. Joe mount was my salesman and got me into the car I wanted to test drive and less than 4 hrs later I was driving it home thanks More

by christinablow229
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Mount

Sep 03, 2025

Heritage Toyota responded

Christina, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe, Rob and our team to shop for and bring home your new Subaru, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 01, 2025

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Seth Giffin was easy to deal with , very professional and I never felt pressured by any means. He was great with communication and very honest and helpful with my purchase. I was very comfortable with the pr More

by klober20
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin, Frankie Candido

Sep 02, 2025

Heritage Toyota responded

Kimberly, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth and our team to shop for your new Jeep, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 21, 2025

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Lindsay was absolutely amazing to work with! This was my first ever time buying a car, and being involved with the process. She always made sure my questions were answered and never had a proble More

by janekelemen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall , Derek Blood

Aug 22, 2025

Heritage Toyota responded

Jane, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that she was able to not only help find the perfect fit for you, but also that all your questions were answered along the way! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 19, 2025

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Colby is probably the best salesman I have ever worked with. He was informative without being pushy and very helpful and patient. He has continued to be that same person since I have left the lot answerin More

by Jlstubbs88
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Colby Mason, Nick McCarthy

Aug 20, 2025

Heritage Toyota responded

Jessica, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Colby to shop for your new Tundra, and that he has continued to be a resource for you as you get to know it's features since bringing it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 14, 2025

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My sales process was great! Getting my car was easy and a hassle free process. The dealership is clean and staff are friendly. More

by Kassidy1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Aug 15, 2025

Heritage Toyota responded

Kassidy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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