Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof

F&I Manager

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

Contact Me
5.0
310 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

310 Reviews

Write a Review

310 Reviews of Rob Ploof

July 23, 2025

Dealership Rating
Employee Rating

Heritage was easy and pleasant to work with, and helped me aquire the exact car i was looking for. They made the process smooth without being pushy or over the top like some other dealers that I've experie More

by sammimarie4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Rendall

Jul 24, 2025

Heritage Toyota responded

Samantha, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your dream Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 18, 2025

Dealership Rating
Employee Rating

Frankie is more than a helpful salesperson - he is a caring guide! He helped me purchase our new family vehicle and made the experience fun and educational (who knew that was possible?!?). He patiently More

by Alex Tursi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jul 21, 2025

Heritage Toyota responded

Alex, Thank you for taking the time to share your feedback - We are so glad to hear that you and your family enjoyed shopping for your new Toyota with Frankie, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 12, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about my experience at Heritage. They made the trade-in process seamless and enjoyable, and everyone that I worked with was so professional and kind. I would recommend Heri More

by jguilmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Frankie Candido

Jul 14, 2025

Heritage Toyota responded

Julianna, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 03, 2025

Dealership Rating
Employee Rating

Seth was very helpful and kept me updated on the delivery status of my car. He did a lot of the financing work in advance of my appointment so I was in and out very quickly. He was a total pro! More

by mpaschall29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Giffin

Jul 03, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Seth to shop for and bring home your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 25, 2025

Dealership Rating
Employee Rating

Frankie Candido was an absolute delight to work with through the purchasing process of our beloved (new to us) Blue 2022 RAV4! He was kind, patient, knowledgeable, honest and fun. He walked us through More

by gillian.ehrich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 25, 2025

Heritage Toyota responded

Gillian, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2025

Dealership Rating
Employee Rating

I had an amazing experience at Heritage with an honest sales representative. Adam made the experience fun! I highly recommend Adam and HeritageToyota, I'll definitely be back! More

by Jessierose512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Safford

Jun 24, 2025

Heritage Toyota responded

Jessie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Adam to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 19, 2025

Dealership Rating
Employee Rating

The salesman is very nice Casey. He helped me for a new car Siana 2025XLE and I very happy to work with this guy. He is very nice. I recommend you to work with him! More

by fast2011lion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Morrow

Jun 20, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Casey to shop for your Sienna, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 16, 2025

Dealership Rating
Employee Rating

Matt is the kind of car salesman that you want to deql with. Knowledgeable, honest and gets you all the info that you need. This is the third truck we have bought from Matt and we haven't been disappoint More

by gcampbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Messenger

Jun 17, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Matt, and that he was able to help make shopping for your newest Toyota another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 10, 2025

Dealership Rating
Employee Rating

Friendly, prompt, easy to work with, answered inquires quickly, car was handed over super clean. More

by Jandk625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Candido

Jun 11, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 08, 2025

Dealership Rating
Employee Rating

Joe is great to deal with in the car buying process. He listens and responds accordingly. Joe is always engaged with a pleasant demeanor. More

by spowell38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Cornelio

Jun 09, 2025

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Joe to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

1
...

Dealership Inventory (481 Vehicles)

new 2025 Toyota RAV4 car, priced at $37,129
2025 Toyota RAV4
new
Silver Sky Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota Corolla Hybrid car, priced at $34,144
2025 Toyota Corolla Hybrid
new
Jet Black exterior
Automatic
All-wheel Drive
new 2025 Toyota Tacoma car, priced at $39,144
2025 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Toyota Grand Highlander car, priced at $57,927
2025 Toyota Grand Highlander
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota Crown Signia car, priced at $52,029
2025 Toyota Crown Signia
new
Storm Cloud exterior
Automatic
All-wheel Drive
new 2025 Toyota Camry car, priced at $33,858
2025 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive