Rob Simon | Page 19

Since your dealership is more than an hour away, I called ahead to inquire about the car that I later purchased. Upon arrival, the car was ready and Rob was waiting for us to test drive it. We made our decis ahead to inquire about the car that I later purchased. Upon arrival, the car was ready and Rob was waiting for us to test drive it. We made our decision the following Monday to buy the car and again, upon arrival, the car was ready along with most of the paperwork! Steve got us a good interest rate and Denise got us in and out pretty quick. I wish all my car buying adventures were this easy. More

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I went to a closer dealership and tried to purchase a vehicle. That same day, after a disappointing experience, I received an email from Rob. I contacted him, went to see him at the dealership, and he tr vehicle. That same day, after a disappointing experience, I received an email from Rob. I contacted him, went to see him at the dealership, and he treated me with the best customer experience from a car salesperson that I have ever had! He suggested options that I didn't even think about. I ordered my vehicle on the spot. Since that time, he has been in constant contact with updates. Thank you Klaben Ford for hiring such a quality salesperson to represent your dealership! More

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I have been a Klaben customer for years. Our sales person recently retired, and we met with Rob Simon. He did a really great job and I highly recommend him. recently retired, and we met with Rob Simon. He did a really great job and I highly recommend him. More

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Rob gave me all the information I needed to compare two vehicles I had interest in purchasing. Even after the purchase, Rob reached out to make sure I was happy with my purchase and let me know to ask him vehicles I had interest in purchasing. Even after the purchase, Rob reached out to make sure I was happy with my purchase and let me know to ask him any questions I had. More

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Rob Simon went out of his way to get me exactly what I wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very cus wanted. He was extremely responsive with every question I had, and was knowledgeable about the process and vehicle. He and Denise were both very customer focused, and it made for a nice experience where it typically can be tedious. I highly recommend working with them! More

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Rob was great! Made trading in my expedition and buying a new Ford quick and easy. He was nice, courteous and knowledgeable about all of the new vehicle features. new Ford quick and easy. He was nice, courteous and knowledgeable about all of the new vehicle features. More

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Fast and honest service on my transaction of my ford purchase, no bait and switch tactics other dealers try to do, they make sure that all offers and rebates that are available are given to you. I drove purchase, no bait and switch tactics other dealers try to do, they make sure that all offers and rebates that are available are given to you. I drove over 700 miles for my deal! I got 100% what was promised at closing. More

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I was instantly greeted by the front desk staff, I started to work with Rob Simon with my credit report and deciding what my options were. We decided on an EcoSport. I was then walked though my option started to work with Rob Simon with my credit report and deciding what my options were. We decided on an EcoSport. I was then walked though my options and had a hassle free time turning in my lease with Dave Mott and his team. Everyone was quick to answer any questions and make sure I understood everything that was going on, step by step. Jennifer walked me though all my paperwork and financial questions while deciding on my warranty. She was pleasant and helpful and made sure I knew everything I was signing. I ended with Louis Polos who made the last amazing details come together. He took all my stuff out of my old car and even installed my son car seat! He set up my insurance right on the spot so I didn’t have to at home. He set up Bluetooth and made sure my car was paired and ready. He even installed an app that helps me remotely start my car, lock and unlock and monitor the car location. Everyone just made sure the experience was fast, friendly and stress free! More

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Everyone seemed really knowledgeable about the car that I was getting and I'm quite happy with it. I will definitely be recommending this dealership to others in the future was getting and I'm quite happy with it. I will definitely be recommending this dealership to others in the future More

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Robert was very helpful and knowledge. He walked us through the whole process and was able to answer all of our questions. He was very quick to respond to calls and texts. I've never had a better exper through the whole process and was able to answer all of our questions. He was very quick to respond to calls and texts. I've never had a better experience with car buying! More

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