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Rob Zabel

Overview Reviews (180)

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Rob Zabel

Rob Zabel | Page 9

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

I have been in the automotive industry since 1984. I have worked as both Parts Counterperson and as a Service Consultant. I also spent eight years in Service Management before moving on to Sales with Fred Martin. I believe my backround makes the overall sales experience better for my customers. Let me know what I can do to personally help you!

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4.8

180 Reviews

Overview Reviews (180)

Dealership Experience

19 yrs, 5 mos

Industry Experience

41 yrs, 11 mos

Specialties & Trainings

Lease Manager

Fleet Manager

4.8

180 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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180 Reviews of Rob Zabel

September 29, 2022

Dealership Rating

Employee Rating

Brett Smith and Rob Zabel are the most trusted names in car sales. I have leased 10 Jeep Wranglers from Fred Martin and have never had a negative experience. car sales. I have leased 10 Jeep Wranglers from Fred Martin and have never had a negative experience. More

by kmartin

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks

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Sep 30, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 24, 2022

Dealership Rating

Employee Rating

Fred Martin is a great dealership to do business with. This is my second car that I have leased from them. This is my second car that I have leased from them. More

by rhoward5

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill King, Matt Miller, Lisa Allison , Trey Mihok, Amber Williams

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Sep 24, 2022 -

rhoward5 responded

Thanks Fred Martin Superstore and the great Rob Zabel.

September 21, 2022

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Employee Rating

Fred Martin Superstore has always been able to fill our need. We have been buying cars from them for years and will continue. Their staff are friendly and professional. need. We have been buying cars from them for years and will continue. Their staff are friendly and professional. More

by jkcorp

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 23, 2022 -

Fred Martin Superstore responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Rob can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you - Fred Martin Superstore Team

September 18, 2022

Dealership Rating

Employee Rating

Rob was a great help when I purchased my new vehicle. We communicated several times over the phone and he made buying my new vehicle very easy. It was a pleasure dealing with him. We communicated several times over the phone and he made buying my new vehicle very easy. It was a pleasure dealing with him. More

by ttulino17

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 19, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

September 13, 2022

Dealership Rating

Employee Rating

Everyone was very pleasant and helpful to work with. They found vehicle I really needed for work. They found vehicle I really needed for work. More

by jack.faughtjr

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alex Wiandt

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Sep 13, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jack, and look forward to your next visit. Thank you - Fred Martin Superstore Team

September 07, 2022

Dealership Rating

Employee Rating

Have bought my last 5 cars from them. Rob is always great to deal wilth Rob is always great to deal wilth More

by Rachitjaw13

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 08, 2022 -

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

August 09, 2022

Dealership Rating

Employee Rating

Rob was extremely helpful. Everything ran very smoothly and I am super happy with the experience and my new Jeep! Everything ran very smoothly and I am super happy with the experience and my new Jeep! More

by NKERLEE1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Fred Martin Superstore responded

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

August 04, 2022

Dealership Rating

Employee Rating

Love the people there really fast & helpful Brett Smith is the best & his team by far is the best & his team by far More

by DANLUCIANO44

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bill King

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Aug 07, 2022 -

Fred Martin Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brett and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

August 03, 2022

Dealership Rating

Employee Rating

Rob is amazing and customer centric. He'll always go out of the way to find you that perfect vehicle and the lowest price possible. It's always a pleasure to work from Rob as he works ha He'll always go out of the way to find you that perfect vehicle and the lowest price possible. It's always a pleasure to work from Rob as he works hard to earn your business More

by Eddie

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 04, 2022 -

Fred Martin Superstore responded

Eddie, thank you for sharing your thoughts about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

July 30, 2022

Dealership Rating

Employee Rating

The lack of communication & customer service is terrible . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convinc . I decided on a car and by time I went to the bank and came back the truck I wanted was sold in less than 30min of me being gone . Then they convince me to buy another car I buy it & they don’t fix not one thing that was wrong with the car at all after saying they would fix it . Went to get an oil change and the almost broke my dipstick for the oil . Then I used the free car wash and my car was scratched up bad after coming out the wash . Mind you this car is Newley purchased no scratches . They say that it’s not there fault and denying that it’s there fault . At this point I’m ready to give them my car back and go with a new dealership who cares about the people and not just there money . More

by aa

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Jeremy Wootan, Lisa Allison, Dean Marco, Mike Loucks , Andrew Adair, Richard Bacon, Derrick Desharnais, Jeff Dowdall, William Monroe

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Aug 01, 2022 -

Fred Martin Superstore responded

We are sorry to hear your recent experience was less than positive, and would like to look further into your previous visits. However we are unable to pull up any records of your previous visits without more information. Our team would be happy to assist further by looking more into the situation, if you could please give our Customer Relations Manager Jennifer Bittner a call at 330-753-4444 with details of your visit, or email us at fmcares@fmcars.com. Thank you.