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Robert Alanis
Robert Alanis at Advantage Chevrolet of Hodgkins
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Robert Alanis | Page 3

Used Car Sales Manager

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.7
169 Reviews
4.7

169 Reviews

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169 Reviews of Robert Alanis

October 31, 2023

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Employee Rating

a few things I found dishonest. when it's advertised certified then you try to charge an additional $1500 if you want it certified is wrong. then it's listed online as no accident More

by sigel
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Recommend Dealer
No
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Nov 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Sigel. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 18, 2023

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Great dealership. . Always treat us like family. Attentive explain everything in detail. Robert Alanis is the best. More

by jjleyva24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Cynthia Tena

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Sep 20, 2023

Advantage Chevrolet of Hodgkins responded

JJ, hello, and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 14, 2023

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Amazing help! Knew what I was looking for! I was in and out and happy! More

by bekah.smoda
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Trade-in Experience
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Recommend Dealer
Yes
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Sep 15, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience, Bekah! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

September 02, 2023

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best costumer service i ever had at a dealership thank you very much i really appreciate it !!! More

by takeoff312.freight
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Recommend Dealer
Yes
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Sep 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

August 19, 2023

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Absolutely customer focused and friendly. The staff are a credit and a result from their leadership by KRYSTAL ROBERTS! More

by michaelboykin71
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Cyril Oghomeh

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Aug 22, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

July 28, 2023

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I had an okay experience; I did not like waiting 45 minutes to pay for my vehicle with a check in my hand. More

by eddiekozak
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Purchase Time
Recommend Dealer
No
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Jul 31, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for your review, Eddie. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

June 21, 2023

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I had an scheduled appointment and it still took just about 3 hours to get and oil change. More

by anthonyard7
Service Price Transparency
Recommend Dealer
No

Other Employees Tagged: Krystal Roberts, Mike Armstrong, John Mack, Dennis Reily, Dan Rekstad, Abel Duran, Adrianne Gentile, Kathy Reidl, Marcy Frye

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Jun 23, 2023

Advantage Chevrolet of Hodgkins responded

Anthony, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

May 31, 2023

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It was a pleasure doing business with all the fine people at Advantage Chevrolet.. I would highly recommend all my friends to stop by and check out all the cars and trucks for sale. More

by R_KARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cyril Oghomeh

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Jun 02, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 25, 2023

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Employee Rating

Very helpful on the phone I told my story about my car and the person on the phone said come on in I said how's tomorrow this was on Saturday the person said we are close on Sunday I was there t More

by alombardo218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo

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May 26, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

May 23, 2023

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Employee Rating

Bobby and his whole team took great care of me and answered all questions I had More

by dhoffenkamp2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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May 25, 2023

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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