Dealer Reviews
Cars for Sale
Dealer Log In
Robert Hepner
Robert Hepner | Page 12
Ford Business Manager
Carman Ford Lincoln
193 S DuPont Highway
New Castle, DE 19720
295 Reviews
Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.
Read moreDealership Experience
13 yrs, 8 mos
295 Reviews
Write a Review
295 Reviews of Robert Hepner
October 21, 2021
This is my second purchase from Carman Lincoln Ford it will not be the last. They really took care of me, listened and met my needs. Scott P was really a pleasure to work with- he was honest, knowledgeabl will not be the last. They really took care of me, listened and met my needs. Scott P was really a pleasure to work with- he was honest, knowledgeable and fun!! More
by kofass
Other Employees Tagged: Dan Giacchino, Scott Ponsell
October 16, 2021
Great experience with Scott who was very patient & outgoing with us while we shuffled back & forth between cars. Scott was very knowledgeable in both vehicles we were looking at (Edge & Explorer). Thi outgoing with us while we shuffled back & forth between cars. Scott was very knowledgeable in both vehicles we were looking at (Edge & Explorer). This was a very pleasant & enjoyable experience! We’ll be back in 3 years!! The Jones’ More
by Sandy
Other Employees Tagged: Todd Brabender, Scott Ponsell, Eylem Gokdemir
October 12, 2021
Best dealership I've ever dealt with feel at home have bought 6 vehicles from here. bought 6 vehicles from here. More
by Marge Thompson
Other Employees Tagged: Todd Brabender, Frank Azan, Greg Carraway-Futch, Brian Giacchino, Hope Kyelberg , Kayla Newton, Guy Salvadori
October 11, 2021
Excellent customer service. The entire Carman Team plays an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H! an integral part in providing an outstanding experience—friendly, knowledgeable, and professional. Special shoutout to John M & Bob H! More
by H Berger
Other Employees Tagged: John MacDonald
September 16, 2021
Scott was awesome he listened to what we wanted the whole experience was great I would recommend Carmen ford experience was great I would recommend Carmen ford More
by Majo
Other Employees Tagged: Todd Brabender, Scott Ponsell
September 14, 2021
Very friendly, low doc fees, Scott was outstanding, he took a car from the showroom floor for us to test drive. enjoying our new EcoSport. took a car from the showroom floor for us to test drive. enjoying our new EcoSport. More
by Awstubbs1
Other Employees Tagged: Scott Ponsell , John MacDonald
September 08, 2021
Carman autogroup was the most professional autogroup that I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager. I have ever dealt with in my life. That includes John MacDonald,the sale manager and the financial manager. More
by Tom Mahoney
Other Employees Tagged: Todd Brabender , John MacDonald
September 01, 2021
They are awesome!! Excellent experience made feel like they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional they cared about our needs. My wife is super happy with her ride and she told me Scott is super professional More
by DJDC1970
Other Employees Tagged: Todd Brabender, Scott Ponsell
August 31, 2021
Scott and the dealer shipment was very informative and quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott. quick with responses on the phone, email, and text. I would recommend using this dealership and asking for Scott. More
by Qfmeg15
Other Employees Tagged: Scott Ponsell
August 18, 2021
Thank you CARMAN FORD! For the best customer friendly, professional and knowledgeable Staff. Your honesty, and working with us was worth buying our new truck. professional and knowledgeable Staff. Your honesty, and working with us was worth buying our new truck. More
by Ihmriveraf
Other Employees Tagged: Joe Giacchino, Dan Giacchino, Brian Giacchino, Scott Ponsell , Just hoping we didn't miss anyone.
