Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 13

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
294 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 6 mos

5.0

294 Reviews

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294 Reviews of Robert Hepner

August 07, 2021

Dealership Rating
Employee Rating

Had a wonderful experience. John our sales consultant was awesome and very knowledgeable with the ins and outs of the vehicle. Everything was a no hassle and went smoothly with no issues. Thank you! More

by Bjdugent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John MacDonald

August 01, 2021

Dealership Rating
Employee Rating

Wonderful customer service. Scottie and Bob made the process super easy. Cars are beautiful- new or used. Very happy with the trade-in amount. A+++++ More

by kayjay648
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Shine, Dan Giacchino, Scott Ponsell , Blaine Fasy

July 20, 2021

Dealership Rating
Employee Rating

Entire staff was pleasant to work with and very patient. I would certainly buy another car from them in the future. I will share our experience with friends and family. More

by lottieis48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 07, 2021

Dealership Rating
Employee Rating

Michael Robinson went above and beyond for and was the perfect example of what a car salesman should be. All staff was friendly and inviting. More

by Davebarlow85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Giacchino , Michael Robinson

May 15, 2021

Dealership Rating
Employee Rating

John was amazing and so was the manager, Frank!! Absolutely love my new Corsair and this is my first Lincoln and would definitely purchase another one!! More

by rusty2val
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

April 05, 2021

Dealership Rating
Employee Rating

We got such great assistance from John MacDonald! He is knowledgeable, pleasant & answered all of our questions. We LOVE our NEW certified pre-owned Lincoln MKC! More

by LEENIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John MacDonald, Kayla Newton

April 03, 2021

Dealership Rating
Employee Rating

John and Frank made the experience stream less and enjoyable, from the selection of the vehicle to financing the vehicle. They made the car buying process very easy. More

by DanielleG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

March 29, 2021

Dealership Rating
Employee Rating

Salesman was very helpful and kind. Practiced COVID safety. Willing to make delivery very quick. Truck was cleaned and fueled . Helped programming all my devices More

by Liz
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

March 11, 2021

Dealership Rating
Employee Rating

I find this dealership to be quite outstanding, in its service the vehicles they offer. My Father be for me bought several town cars from you, from the 80's thru the 90's so I know the quality they repre More

by mickeyplant57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

March 04, 2021

Dealership Rating
Employee Rating

Was a great experience from start to finish, well taken care of and very happy with our new car! Thanks John and the entire Carman team! More

by JNeri
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

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