Robert Hepner
Robert Hepner at Carman Ford Lincoln

Robert Hepner | Page 16

Ford Business Manager

Carman Ford Lincoln

193 S DuPont Highway
New Castle, DE 19720

Contact Me
5.0
295 Reviews

Over 25 years in the automotive industry. I care about my clients and what to make their experience the best they have ever had. I served my country for 9 years in the Navy and I am very proud to have served. I have 6 kids and 8 grandkids and a wonderful Wife (Sol) that I love dearly. Love to fish and spend time with the family are two of my favorite things to do.

Dealership Experience

13 yrs, 8 mos

5.0

295 Reviews

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295 Reviews of Robert Hepner

March 19, 2020

Dealership Rating

Great Everything was great, smooth and easy. Their customer service was outstanding. This was the best car buying experience I had in buying a new car. More

by den_mil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 11, 2020

Dealership Rating
Employee Rating

We've purchased several vehicles throughout the years at Carman Ford - Lincoln because of the exceptional attention & value that we continue to receive. You can be assured a positive experience. More

by m_k_collier
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

March 10, 2020

Dealership Rating
Employee Rating

The overall experience was excellent.The mechanical The overall experience was excellent. The mechanical problem was diagnosed and fixed rapidly. Jamie Ledford was a great help from a knowledgeable co More

by EC
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan, Joe Giacchino , Jamie Ledford, David Leighren, John MacDonald

February 29, 2020

Dealership Rating
Employee Rating

Greg and Danny are wonderful sales men thank you so much and don’t forget Bob they all worked a great deal for me. Thank yo so much. More

by Angela
Recommend Dealer
Yes

February 28, 2020

Dealership Rating
Employee Rating

This was a great experience! No stress and very professional reps! Even the owner came and said thank you for my business. I came all the way from West Chester Pa because of the great service Car More

by Apanichelli
Recommend Dealer
Yes
Mar 01, 2020

Carman Ford Lincoln responded

Anthony, Thank you for taking the time to write a review of Your sales experience. We truly enjoyed adding you to our satisfied customer list. Enjoy your new Explorer and hope to see you soon.

January 27, 2020

Dealership Rating
Employee Rating

Outstanding I was greeted at the front door like a VIP nice start ! I told the young man I was looking for a new car and had talked to Bob Hepner, he got him out More

by caroleromanski76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Brabender, Greg Grimaldi

January 16, 2020

Dealership Rating
Employee Rating

John McDonald along with Frank were awesome!! John even came in on his day off to make that final sale! Great job Carman Ford! Keep it up! More

by billie.bevilacqua
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

January 09, 2020

Dealership Rating
Employee Rating

Great Service I purchased a vehicle there last night and was happy with the service I received. I am looking forward to driving my new Lincoln MKC! Thanks More

by evamccarthy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Azan , John MacDonald

January 08, 2020

Dealership Rating
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Wonderful Experience! You have renewed our confidence in buying a car. There was no pressure, it was a wonderful experience. John MacDonald was a pleasure to work with. More

by lshoe1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Giacchino , John MacDonald

January 02, 2020

Dealership Rating
Employee Rating

Scott Ponsell is an asset to your team. He listened to what I wanted, answered my questions and validated my concerns. He shared that he owns the same car I bought and why he likes it. He is passionate ab More

by KTB
Recommend Dealer
Yes

Other Employees Tagged: Scott Ponsell

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