Robert Johnson | Page 7

Communicate is not their strength. A part had to be ordered,we were told it would be in on that Tuesday but we didn't hear anything my husband had to call and check in on it, we should A part had to be ordered,we were told it would be in on that Tuesday but we didn't hear anything my husband had to call and check in on it, we should have been informed of the delay More

by Carlabanks15 Verified Customer Verified Customer

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It was a great experience. I liked the video of the work that was done in the shop. Everything was done in a timely manner. I liked the video of the work that was done in the shop. Everything was done in a timely manner. More

by MANICDUO2 Verified Customer Verified Customer

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Very good, courteous and helpful. Very professional and thorough. The building is very clean. I enjoy every trip I have there Very professional and thorough. The building is very clean. I enjoy every trip I have there More

by dwingate25 Verified Customer Verified Customer

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$200 for diagnostic is ridiculous, then charging to test the vehicle after repair is a money grab. And within five miles of driving out of the parking lot the check engine light came back on and the error c the vehicle after repair is a money grab. And within five miles of driving out of the parking lot the check engine light came back on and the error code is for the system they said they repaired. More

by mzolgus Verified Customer Verified Customer

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Robert had communicated with me through the process. I appreciated that very much! He was amazing and made my experience so much more pleasant this time. He genuinely caring and all about ensuring the c I appreciated that very much! He was amazing and made my experience so much more pleasant this time. He genuinely caring and all about ensuring the customer stayed up to date. More

by karilyn1976 Verified Customer Verified Customer

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Came in for a state inspection, asked a question about my dome light, they tested the battery checked the status of the vehicle saw it needed air so they aired up the tires also. Was a great experience my dome light, they tested the battery checked the status of the vehicle saw it needed air so they aired up the tires also. Was a great experience More

by Jhweigel1 Verified Customer Verified Customer

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I have always received excellent service from buying my car to servicing my car. Everyone is patient and friendly. car to servicing my car. Everyone is patient and friendly. More

by davidsmom6to Verified Customer Verified Customer

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Thanks ? ? Great service I appreciate the ride home and being picked up to come.Get the vehicle great service.Thank you ? Great service I appreciate the ride home and being picked up to come.Get the vehicle great service.Thank you More

by Raymondknierim5 Verified Customer Verified Customer

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I had a car in for repairs, and I drove away in a different car. AND I been using your Ford dealership for about 30 years. different car. AND I been using your Ford dealership for about 30 years. More

by townsley2369 Verified Customer Verified Customer

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They did a great job serving my car and the valet service was a nice service. was a nice service. More

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