Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Robert Krueger
Robert Krueger at Gordie Boucher Ford of Menomonee Falls

Robert Krueger | Page 5

Service Writer

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

Contact Me
4.7
579 Reviews

Dealership Experience

19 yrs, 11 mos

4.7

579 Reviews

Write a Review

579 Reviews of Robert Krueger

July 06, 2026

Dealership Rating
Employee Rating

Robert kept me informed as service was progressing Will continue to have my vehicles serviced at Gordie Boucher More

by RWSMRS
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jul 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thanks for letting us know about your experience. Robert was glad to keep you informed during your Ford service. We look forward to assisting with your future maintenance. Jeff Samp General Sales Manager 262-225-9010

July 05, 2026

Dealership Rating
Employee Rating

He’s a great service writer thanks i like the dealership for service and for new products repairing the mustang More

by Csakac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 05, 2026

Gordie Boucher Ford of Menomonee Falls responded

Robert is pleased to hear he provided great support during your Ford Mustang repair. We’re happy you valued both the service and the chance to explore new products. Thank you for the five-star rating. Jeff Samp General Sales Manager 262-225-9010

July 04, 2026

Dealership Rating
Employee Rating

I got checked in quick and I was impressed with the camera system being able to show I needed an alignment. One of the best places I've been to for service. More

by jankebryan
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jul 04, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star rating on your Ford Escape service. We’re glad the check-in process was quick and that our camera diagnostics highlighted the alignment need. It’s rewarding to be among your best service experiences. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

Good service. And professional Would come back for future service needs Also take good care of my cars More

by Phamrick
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing your experience. We’re pleased to have provided professional service and taken good care of your Ford. We look forward to welcoming you back for future maintenance. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

Main frustration was communication. And then vehicle wasn't complete at pick up so needed to return it for another day and still lacked commutation. I would call and leave a message and More

by TONY.ROOS
Recommend Dealer
No

Other Employees Tagged: Robert Krueger

Print
Jul 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

First time using this dealership, everyone was nice and cordial, very knowledgeable. I would most likely use this dealership again for Service. More

by MOCHA_MAN1
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad your first service visit for your Ford Fiesta was such a positive experience and that our team was friendly and knowledgeable. Thank you for your feedback, and we look forward to assisting you again for future service. Jeff Samp General Sales Manager 262-225-9010

July 02, 2026

Dealership Rating
Employee Rating

Prompt, respectful, knowledgeable, and professional. Robert was great to work. Work was done in a timely manner and enjoyed the video that was sent to me to review. More

by javeley
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jul 02, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting Robert’s prompt and professional assistance. We’re glad the timely service and the overview video met your expectations. We appreciate you trusting us with your Ford and look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

June 28, 2026

Dealership Rating
Employee Rating

Always give great friendly service. I feel confident with the work that is done to my vehicle. More

by lindakrause17
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jun 28, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your 5-star rating. We’re glad our friendly service helps you feel confident in the work performed on your Ford Escape. Robert and our team appreciate your trust and look forward to serving you again. Jeff Samp General Sales Manager 262-225-9010

June 23, 2026

Dealership Rating
Employee Rating

The service staff was polite, willing to explain all details about the service, price came in under quote. Very please with every aspect at this time. More

by 34tdhartwig
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Print
Jun 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad that our team provided clear explanations and a courteous experience while servicing your GMC Acadia. It’s great that the final cost came in below your estimate. Thank you for sharing your positive feedback. Jeff Samp General Sales Manager 262-225-9010

June 17, 2026

Dealership Rating
Employee Rating

Great dependable service, service people on top of everything, work completed in a timely manner, More

by Rcolo1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 18, 2026

Gordie Boucher Ford of Menomonee Falls responded

Thank you for recognizing Robert and our team’s dependable service. We’re glad your Ford Fiesta was taken care of promptly. We appreciate your five-star feedback and look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

1
...
4
5
6
...
58

Dealership Inventory (305 Vehicles)

used 2013 Ford Expedition EL car, priced at $8,994
2013 Ford Expedition EL
used
White Platinum Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
$8,994
View Details
new 2026 Ford Bronco Sport car, priced at $35,947
2026 Ford Bronco Sport
new
VELOCITY BLUE METALLIC exterior
Automatic
Four-wheel Drive
$35,947
View Details
used 2023 Ford F-150 car, priced at $42,495
2023 Ford F-150
used
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$42,495
View Details
used 2023 Ford Mustang Mach-E car, priced at $30,499
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
$30,499
View Details
used 2018 Lexus GX 460 car, priced at $26,496
2018 Lexus GX 460
used
Black Onyx exterior
Automatic
Four-wheel Drive
$26,496
View Details
new 2026 Ford F-150 car, priced at $71,796
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
$71,796
View Details
View All Inventory