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Start your review of Robert Reizner.
Robert Reizner
Robert Reizner at Colonial Chevrolet
Refer Me
4.8

Robert Reizner

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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Rob has been a member of the Colonial Service Team since April 8th, 2003

Dealership Experience

18 yrs, 2 mos

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53 Reviews of Robert Reizner

April 21, 2021

Dealership Rating
Employee Rating

"Colonial is always fanatic, willing to go the extra mile...."

- MSHARRIS Verified Customer

Colonial is always fanatic, willing to go the extra mile. We came in with an issue but unfortunately the tow truck had left the hazards on and drained the battery, erasing the error code. Colonial spent a lot of time trying to re-create the problem to diagnose.

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Yes
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Apr 21, 2021

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Dealership Rating
Employee Rating

"Love the professional customer service experience...."

- shaq3 Verified Customer

Love the professional customer service experience. Talking to service person feels like speaking to your own family person. My brand new suburban with 5k for milage had problem with engine but the dealership fixed it right way . Thank you

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Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent, Jim McLoughlin, Michael Giguere

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Apr 14, 2021

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

April 13, 2021

Dealership Rating
Employee Rating

"Quality work done in a timely manner. Car runs great...."

- paulK Verified Customer

Quality work done in a timely manner. Car runs great. Sales and service tops. Only place I go. Great location. Lots of new and used cars.

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Recommend Dealer
Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent, Matthew Kronk

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Apr 14, 2021

Colonial Chevrolet responded

Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

April 02, 2021

Dealership Rating
Employee Rating

"Overall one of my best experience at a dealership. The..."

- JARHEADSECURE Verified Customer

Overall one of my best experience at a dealership. The whole process from trading in, buying, and servicing has been very easy. This is my 5th chevrolet that I have owned! My truck we call the beast a 2020 Silverado Diesel Black Widow just awesome and my 2020 Equinox with the 2.0 turbo. I have ordered from the parts department, I have brought cars there for service, and I have dealt with sales and management!!! I have told my clients to buy cars at colonial as well as friends, and family.

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Recommend Dealer
Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent, Michael Stewart, Jim McLoughlin, Michael Giguere, Shawn Andrews

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Apr 04, 2021

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2021

Dealership Rating
Employee Rating

"Staff is pleasant and helpful in getting my vehicle in..."

- YAZ0853 Verified Customer

Staff is pleasant and helpful in getting my vehicle in for service and fixed in an appropriate amount of time while I waited. Kept me updated on progress.

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Yes
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Mar 21, 2021

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Robert and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

March 18, 2021

Dealership Rating
Employee Rating

"I was very satisfied with everything, they were very..."

- mr.rell1976 Verified Customer

I was very satisfied with everything, they were very knowledgeable and professional about how they handled everything. I will continue to have my vehicle serviced there.

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Recommend Dealer
Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent

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Mar 18, 2021

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

March 11, 2021

Dealership Rating
Employee Rating

"I always receive excellent service. Polite and..."

- SHARON Verified Customer

I always receive excellent service. Polite and courteous. What keeps me coming back is the excellent service I receive every time I am there. Thank you!

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Yes
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Mar 11, 2021

Colonial Chevrolet responded

Sharon, Thank you so much for your excellent review! We are so glad that Robert had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Chevrolet. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

March 08, 2021

Dealership Rating
Employee Rating

"Easy and professional. It was for a scheduled..."

- frankchen136 Verified Customer

Easy and professional. It was for a scheduled maintenance service but many other needed services were done at the same time. Not too much waiting neither.

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Recommend Dealer
Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent

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Mar 08, 2021

Colonial Chevrolet responded

Thank you, Frank! We appreciate you sharing your thoughts about your service experience here at Colonial Chevrolet. We are pleased to hear the appointment went smoothly. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 18, 2021

Dealership Rating
Employee Rating

"There are no surprises. The work is done right and on..."

- FCPEASE Verified Customer

There are no surprises. The work is done right and on time and the people are all great. We've been customers for about thirty years for sales and service with no regrets.

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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Keefe, Michael Giguere

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Feb 19, 2021

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to serving you for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 28, 2021

Dealership Rating
Employee Rating

"Appointment was booked quickly and scheduled within two..."

- WKLEWISJR Verified Customer

Appointment was booked quickly and scheduled within two days. Only waited at the dealership about 40 minutes for process to be completed. Very safe atmosphere and friendly.

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Recommend Dealer
Yes

Other Employees Tagged: Stephen Carlson, Allen Boisvent

Helpful
Report | Print
Jan 28, 2021

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

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