"Awesome experience "
Robert was Awesome he made the whole buying experience simple and easy. The finance department explained everything in simple terms that I could understand to make an informed decision.
"Everything was great!! "
- Antoniu Ionica
Robert did a fantastic job explaining all benefits of the car and he worked with us like a big brother! We felt like home on the dealership not like in the store! Excellent service and nothing need to be improved!
"The best car buying experience!"
Mr. Robert Schilling made the buying process very enjoyable. He displayed knowledge of his products, he listened to me and showed a VERY professional attitude thru out the day!
"Subpar customer service"
- RAV4 hybrid
Found the car we wanted online . Inquired if it was still available to one of the sales reps who assured me it was still available. We immediately went to the showroom and was informed that it had already been sold 2 hours ago.
Did find another car that met our needs and agreed to a cash offer. We were then abandoned waiting for a closer. After 45 minutes, our sales rep got us another closer.
We took possession of the car and were told that one of the key fobs was missing but sales rep assured me he would get another one. Have called twice and waited three weeks but still no key fob.
Surprisingly poor customer service
Follow up: Just after I submitted this review, got a call from the sales rep who set a time for key fob delivery. Need to retract the last part of this review
"Great experience "
- Satisfied Customer
I love how they went above and beyond for me. They were upfront and honest, very courteous and professional. The timing was great. I will recommend Larry Miller Toyota to everyone. Thank you so much.
"Great customer service!"
Quinn was most helpful through the whole process! He provided a great customer experience for me. He was very knowledgeable of your products. I would refer anyone to Quinn’
Great services, enjoyed working with Robert and Tony. Thanks for all your help. We will enjoy our Hybrid Highlander. DJ was great on the phone to setup our appointment.
"Easy. Peaceful. Friendly. Exciting "
- Johanna 51
I had a very positive experience at LM Toyota. Robert Schilling took a sincere interest in me. I have been wanting to buy a car and he made it happen for me. I will be forever grateful for his kindness and patience.
- Cb of Peoria
The sales associate was knowledgeable of the vehicle I purchased. He explained the areas that I had concerns about. Outstanding customer service, which is important to me.
Got me in and out fast, the truck was ready and waiting for me! Drove from New Mexico to buy it. Everybody was super nice too!