Robert Suarez | Page 11

My wife found Ferman online, she put in her contact info We got a call in less than 10 minutes. They gave us a quote as advertised. No games ,no price deception. We called them back the next morning and the We got a call in less than 10 minutes. They gave us a quote as advertised. No games ,no price deception. We called them back the next morning and the deal was done. I’ve been trying to work with other dealers for over a month and always the same thing. Not forthcoming of the price Hidden fees, and always the price hiding game. This is probably the most honest and up front dealership I’ve ever dealt with it was so refreshing. Oh did I tell you we drove 4 hours to buy a Jeep from Ferman’s. When we got there all the paperwork was ready, the jeep was detailed and full of gas ready to go. I was so impressed with the professionalism and the way they do business. Kevonn was excellent,he went over everything on the Jeep which made my wife very comfortable. I never write reviews, I had to on this one. I will definitely be buying my vehicles from Ferman’s from now on. More

by usersam4246 Verified Customer Verified Customer

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Christopher Vega was amazing. He went over all the details of the truck help me set up some things with the computer was fantastic. Scott was amazing and was he amazing what he wa He went over all the details of the truck help me set up some things with the computer was fantastic. Scott was amazing and was he amazing what he was able to do and helping me get my jeep but also making sure that my jeep was covered insurance wise on the length of the loan and also extra protection road protection for my tires and rims Since I’ll be using this vehicle Traveling way it was an excellent experience. I know if I have any other questions I can go back and get with either Chris or Scott. I would highly recommend this place for someone that is looking for a car. More

by krbmusic7 Verified Customer Verified Customer

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The people are professional and friendly. The sales process didn’t take too much time and went from stage to stage smoothly. In my opinion, Dylan is a top notch salesman, and I will be reco The sales process didn’t take too much time and went from stage to stage smoothly. In my opinion, Dylan is a top notch salesman, and I will be recommending him to others. More

by buzznal Verified Customer Verified Customer

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They made a hard decision, easy. They were very supportive through the entire process. I am appreciative of the time that they spent. They were very supportive through the entire process. I am appreciative of the time that they spent. More

by blueqqeyezz Verified Customer Verified Customer

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Great guys. Helped get all the answers on the car. Very satisfied with this dealership Helped get all the answers on the car. Very satisfied with this dealership More

by dynamic098 Verified Customer Verified Customer

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Great experience. No hassle shopping, no pressure, requirements for reviews are stupid and should not be forced. No hassle shopping, no pressure, requirements for reviews are stupid and should not be forced. More

by terrympack Verified Customer Verified Customer

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Very professional and fast, got what I came for really good experience on that place good experience on that place More

by gnbtrucking74 Verified Customer Verified Customer

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Our salesman KeVonn Mabon took excellent care of us during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service depa during the sale & continuing on after the sale. Any problems or concerns we’ve encountered he has made it right. Highly recommend him. Service department Mike Fink & Elizabeth Brunschmid always take excellent care of our new 2024 & our 2015 Jeep. You are in good hands if buying or servicing your vehicle with Ferman Jeep Chrysler Dodge Ram on Hwy 19 New Port Richey. More

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My purchase was a strange one, as I was buying from out of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need fo of state. Two hurricanes, death in the family, unexpected death in the family of the owner of the transportation broker I had scheduled with, need for wet signatures via a local notary on some of the paperwork, etc etc, made this one by far the most drawn-out and challenging vehicle purchases I've done in 39 years of buying/selling cars. All that being said, I had an excellent buying experience, and all staff members I worked with were friendly and efficient. Neil Giles, however, stands out as simply one of the best salesmen I've ever worked with. His communication was outstanding with me across the nearly month-long process it took to get this vehicle to me. He was zero pressure, thorough when responding to my many questions, timely with answers on anything, and was just a friendly guy to work with. He is what all vehicle salespeople should be like, and if we ever find ourselves over in the New Port Richey area we'll stop by and I'll shake his hand. Lastly, I very much appreciated that of all the dealerships I worked with across 5 states to find the best deal I could, Ferman was one of the only that did not try to tack on a bunch of dealer-installed unnecessary/unwanted add-ons like underbody protection, window etching, tint, etc etc. I hate bait and switch tactics like that. Advertising low prices and then adding back things like that is an immediate turn-off for me as a buyer and I leave any dealership that does it. The price for my Jeep was the price shown, plus the up-front communicated processing/tax/title/license fees. Ferman needs to maintain that practice, as it'll attract more buyers like me. Thanks again for a solid experience, and best of luck as you continue to recover from Hurricanes Helene and Milton! More

by OBIMATT87 Verified Customer Verified Customer

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Great price on our new Wrangler but some of the financial benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars benefits were not explained. We wanted to pay cash but were told if we financed it for a minimum of 4 payments we would receive another 1,000 dollars off, never mentioning we would have to pay 349.18 month in interest. You can do the math 349.18 x 4 payments = 1396.72. If we paid it off early we would receive a bill for 1,000.00 all the while neglecting to tell us we could a lump sum payment and to leave enough for 4 payments. Nothing illegal just unethical. So buyer beware. More

by blbabbitt Verified Customer Verified Customer

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