Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina
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Roberto Quiroz | Page 3

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.6
81 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

81 Reviews

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81 Reviews of Roberto Quiroz

January 10, 2024

Dealership Rating
Employee Rating

Great customer service. Will definitely bring my car back for service again and will ask for vahe More

by AKDELAROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2024

Dealership Rating
Employee Rating

Superb experience! Everyone went above and beyond! Thank you to the team at West Covina who took great car and professionalism. More

by FELIXDINORA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 06, 2024

Dealership Rating
Employee Rating

Roberto was a very good salesman that tried really hard to get me the deal I wanted More

by JOEYVLDZ3
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 02, 2024

Dealership Rating
Employee Rating

Dan Rangciglio, is a great service advisor. He was very informative and kept me up to date with everything to do with my vehicle. More

by fiinisher64
Service Price Transparency
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Recommend Dealer
Yes

December 29, 2023

Dealership Rating
Employee Rating

Awful service. For some reason they REFUSE to: -provide spare key -unlink previous Mercedes owner so I can use the Mercedes me connect app -replace missing airba More

by GREGM9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Shadi Darwich, Eric Yang , Marc Jimenez, Ruby Li, Jonathan Zhu, Edmund gets 1 star as well

December 29, 2023

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Employee Rating

I think this dealer is very reliable. Their after-sales service is also very good. And the sales service attitude is very good. They are very patient in explaining to you the car you like More

by XG18335824575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Shadi Darwich, Eric Yang , Marc Jimenez, Ruby Li, Jonathan Zhu, Jennepher

December 28, 2023

Dealership Rating
Employee Rating

Very nice and good service The place is clean and comfortable Thank for the drinks More

by CASTILLO417A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Todd Kazariane

December 23, 2023

Dealership Rating
Employee Rating

After replacing batteries. Works good. Thank you so much .also check help us tires and remind me to replace More

by CICI_1698
Service Price Transparency
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Recommend Dealer
Yes

December 22, 2023

Dealership Rating
Employee Rating

The service advisor James Hou is very helpful and professional! Excellent customer service!! Highly recommend! More

by COACHANDCOLORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Shadi Darwich, Eric Yang , Marc Jimenez, Ruby Li, Jonathan Zhu, James Hou

December 16, 2023

Dealership Rating
Employee Rating

AWFUL! Bought certified pre owned and everything malfunctions the brakes, the engine and the whole lighting system . The lights I find out r after market More

by oseanlilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Todd Kazariane, Denise Kerum, Emmanuel Aguilar, Shadi Darwich, Eric Yang , Marc Jimenez, Ruby Li, No one ever called me back not one person. Screwed me over big time. Thanks

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