Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz | Page 5

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.2
129 Reviews

Languages Spoken

English English

Spanish Spanish

4.2

129 Reviews

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129 Reviews of Roberto Quiroz

January 23, 2026

Dealership Rating
Employee Rating

I have now purchased a number of vehicles from this dealership and they do not disappoint. They have become like a family to me. The availability of models is incredible, and they guide you to work w More

by mrripfrog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

Mercedes-Benz of West Covina responded

Thanks for sharing about your experience with Mercedes-Benz of West Covina. We appreciate your business and hope to see you again soon!

January 23, 2026

Dealership Rating
Employee Rating

MB West Covina has always been a great dealership to go to. George is the best! They’re always attentive and precise when it comes to you, your preferences, and of course your car. More

by tallasiann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Saleh

Jan 23, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 22, 2026

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Employee Rating

Great ; kind ; honest service man , would introduce to all my friends to buy more Mercede More

by WONGTAI888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2026

Dealership Rating
Employee Rating

I do not like change my sevice advise and oil change is too expence than BMW More

by APLC48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 19, 2026

Mercedes-Benz of West Covina responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 05, 2026

Dealership Rating
Employee Rating

Great service! and great customer care and got it done in the time I needed it. More

by INFO@MIKHAILDESIGNS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Jake Saleh

Jan 05, 2026

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2025

Dealership Rating
Employee Rating

EXCELLENT EXPERIENCE. STRAIGHT FORWARD, NO HIDDEN COSTS, AND REAL QUOTES ONLINE. I'M VERY PLEASED WITH MY INTERACTION AT THIS DEALER. More

by atlas4ever51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2025

Mercedes-Benz of West Covina responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2025

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Employee Rating

The service was excellent. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. More

by simplegleerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

December 21, 2025

Dealership Rating
Employee Rating

Great experience with Roberto. He was very responsive and got us the best deal! We were able to do the car purchase all on the phone. More

by yazminrichter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2025

Mercedes-Benz of West Covina responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 24, 2025

Dealership Rating
Employee Rating

Great service John was the one he helped a lot they treating me so good More

by JESSY.HAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

March 21, 2024

Dealership Rating
Employee Rating

Terrible experience with this Dealership They are not able to support their customers avoid them if possible Worst customer service ever They are not able to provide solution to make sure I registe More

by JGABRIELGARFIAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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