Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Roberto Quiroz
Roberto Quiroz at Mercedes-Benz of West Covina

Roberto Quiroz | Page 4

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

Contact Me
4.2
129 Reviews

Languages Spoken

English English

Spanish Spanish

4.2

129 Reviews

Write a Review

129 Reviews of Roberto Quiroz

February 21, 2026

Dealership Rating
Employee Rating

The service was excellent and superior and a very knowledgeable, young man. My car was finished in record time More

by MSRUTHWILLIAMS1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

Print
Feb 21, 2026

Mercedes-Benz of West Covina responded

We appreciate your feedback and are glad our service on your Mercedes-Benz stood out. Jason is thrilled his expertise made a difference and that the work was completed so quickly. We look forward to helping you again.

February 12, 2026

Dealership Rating
Employee Rating

Was awesome experience and the person I meet his name is George. He was very nice and cool guy and he helped me a lot. More

by Mimilightt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , George

Print
Feb 12, 2026

Mercedes-Benz of West Covina responded

Thank you for sharing your positive experience with our service team. We’re delighted to hear your GLB 250 visit was so helpful. We look forward to welcoming you back soon.

February 09, 2026

Dealership Rating
Employee Rating

Everyone is friendly and courteous. It always was a pleasure dealing with West Covin Mercedes Benz service center More

by WESTPALMDALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Rian Liu

Print
Feb 09, 2026

Mercedes-Benz of West Covina responded

Thank you for recognizing our team’s friendly and courteous service. We’re delighted every visit was a pleasure and appreciate you trusting us with your Mercedes-Benz.

February 09, 2026

Dealership Rating
Employee Rating

Excessive calling and credit running! Too many calls and follow up. I want to use my own financing More

by abeteran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Print
Feb 12, 2026

Mercedes-Benz of West Covina responded

Thank you for this feedback. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

February 07, 2026

Dealership Rating
Employee Rating

Very good. It's just a bit pricey; the price could be lowered. The price can be reduced More

by MINGYU00912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao

Print
Feb 08, 2026

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we appreciate your candid feedback. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

February 06, 2026

Dealership Rating
Employee Rating

Thank you for the nice surprise! I really appreciated the car wash. That was very thoughtful. More

by dianachen2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Peter lee

Print
Feb 06, 2026

Mercedes-Benz of West Covina responded

We’re glad the complimentary car wash after servicing your Mercedes-Benz EQB 300 was a pleasant surprise. That extra detail is our way of showing appreciation for your visit. Thanks for the five-star rating, and we look forward to assisting you again.

February 02, 2026

Dealership Rating
Employee Rating

I had a great experience. From start to finish, the staff was professional, knowledgeable, and genuinely helpful. They took time to answer all my questions. More

by lpznancy1633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Chevelle de la Torre

Print
Feb 02, 2026

Mercedes-Benz of West Covina responded

We’re grateful for your feedback about our service on your Mercedes-Benz C-Class. Our team was glad to provide professional, knowledgeable support and clear answers to your questions. We look forward to assisting you again.

January 31, 2026

Dealership Rating
Employee Rating

Vahe is the best he always goes out of his way to help ke with and service problems I have More

by Mattmatt248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Shadi Darwich, Eileen Valencia, Alexander Weith, Mario Eshak, Jake Saleh, Rabee Hattar, Sally Lao , Vahe

Print
Jan 31, 2026

Mercedes-Benz of West Covina responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 28, 2026

Dealership Rating
Employee Rating

Roberto was beyond helpful. Overall good customer service. I had some issues with the first car I bought brought it back and the helped me to get into something that worked. More

by nalisin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Querios

Print
Jan 28, 2026

Mercedes-Benz of West Covina responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2026

Dealership Rating
Employee Rating

Roberto was fantastic in assisting us and getting us a great deal on 2 cars. Highly recommend! More

by settle.sarah
Finance Experience
Recommend Dealer
Yes
Print
Jan 25, 2026

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

1
...
3
4
5
...
13

Dealership Inventory (629 Vehicles)

new 2026 Mercedes-Benz AMG GLE 53 car, priced at $99,785
2026 Mercedes-Benz AMG GLE 53
new
White exterior
Automatic
All-wheel Drive
$99,785
View Details
new 2026 Mercedes-Benz GLC 300 car, priced at $61,635
2026 Mercedes-Benz GLC 300
new
Graphite exterior
Automatic
All-wheel Drive
$61,635
View Details
used 2026 Mercedes-Benz GLC 300 car, priced at $48,286
2026 Mercedes-Benz GLC 300
used
Graphite Gray Metallic exterior
Automatic
Rear-wheel Drive
$48,286
View Details
used 2023 Ford F-250 car, priced at $59,849
2023 Ford F-250
used
Oxford White exterior
Automatic
Four-wheel Drive
$59,849
View Details
new 2025 Mercedes-Benz E-Class car, priced at $78,995
2025 Mercedes-Benz E-Class
new
Graphite exterior
Automatic
Rear-wheel Drive
$78,995
View Details
new 2026 Mercedes-Benz GLC 300 car, priced at $58,435
2026 Mercedes-Benz GLC 300
new
Black exterior
Automatic
All-wheel Drive
$58,435
View Details
View All Inventory