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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 6

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

June 29, 2023

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Employee Rating

Dealership is great but disappointed in last visit. Waited 1 month for appt and part that was needed for recall had not been ordered. I called in for appt and explained what I needed. Now I have to w More

by skava13
Service Price Transparency
Recommend Dealer
Yes
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Jun 30, 2023

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 28, 2023

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They are a good dealership with quality personnel in sales service and the technicians and I was happy they got me in when they promise my appointment time and the job was done correctly. Very happy. More

by d.dahl
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Recommend Dealer
Yes
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Jun 29, 2023

Luther Family Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 26, 2023

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Fargo Luther GMC has always gone above and beyond for me. Great quality of service people. More

by magstires
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

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Jun 27, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 20, 2023

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Great service, friendly staff, they always do a good job at taking care of all the vehicles needs. More

by cnb0724
Service Price Transparency
Recommend Dealer
Yes
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Jun 22, 2023

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 17, 2023

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Robb is an amazing and helpful man who always gives us top tier service and never disappoints More

by Davereierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Jun 21, 2023

Luther Family Buick GMC responded

Hi Dave and thanks for the great feedback! We're very happy that Robb was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 12, 2023

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I really like the honesty and integrity. Quoted me for a price and the work was done sooner than expected. Versus charging me for the quote, was charged less! That's something you don't see More

by Alex
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Andrew Bloomquist

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Jun 14, 2023

Luther Family Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 11, 2023

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Very friendly staff. From scheduling the appointment to the pricing. I’ll be coming back for future service. More

by dhlongfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Jun 13, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

June 07, 2023

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Friendly, knowledgeable, great listeners, clean service area, clean waiting room, and I will be returning. More

by Mfergy4
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 07, 2023

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 31, 2023

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Friendly and reliable ready to assist you in any way possible. They will help answer any questions you have More

by maryremore
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 02, 2023

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 26, 2023

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Employee Rating

Robin in the service department is very good at explaining things to people. I find him very trustworthy. He does a great job. More

by margelee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 30, 2023

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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