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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 7

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

May 26, 2023

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Employee Rating

Quick service and all friendly when I had a mechanical question. They even put the car up on the hoist without charging me More

by cwostlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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May 30, 2023

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 22, 2023

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Employee Rating

Robin was great to work with . I would highly recommend Luther to all my friends. More

by DANWTHOM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich

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May 25, 2023

Luther Family Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 04, 2023

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Honest, friendly staff who are easy to work with. I would recommend them to anyone. More

by nick.schu
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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May 05, 2023

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 30, 2023

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Employee Rating

Robin always greats me with a smile, a big welcome then shared anything I need to know. The service is always top notch, their communication is so much more than any other dealership I’ve used before. More

by JWIEDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald

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May 03, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 30, 2023

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Employee Rating

Great service and workmanship. Robin was very helpful in getting my car in install my new tires. He fit me in Avery busy schedule. I love the Bridgestone tires they install on my c More

by ecegz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2023

Luther Family Buick GMC responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Luther Family Buick GMC's Service Department. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 29, 2023

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Always the best service and friendly staff. I wouldn't think of going anywhere else. More

by rcbrekhus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2023

Luther Family Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 23, 2023

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I think they did a great job and I would return there if I needed something new taken care of. More

by busdrivernd
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I do not see a picture of the parts guy who helped me and I am bad at remembering names, sorry.

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Apr 25, 2023

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 22, 2023

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Employee Rating

The Service Center replaced the windshield washer pump, accomplished an engine oil change, and performed a tire rotation. The repairs and maintenance performed are satisfactory. Thank you, Michael More

by hamner_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2023

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 16, 2023

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Employee Rating

Great customer service and very easy to work with Everything was smooth and easy got me in and out flurry friendly and helpful with giving me run down on my new truck More

by Garrett.James18@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Evan Kasson

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Apr 19, 2023

Luther Family Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 16, 2023

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Employee Rating

Other than 113. 00 for an oil change, fantastic. Service people were great. I can understand if it were a big job but an oil change is 20-30 minutes at tops. So yes, More

by koeddk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Boyle - 5 star

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Apr 19, 2023

Luther Family Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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