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Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 8

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
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1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

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1175 Reviews of Robin Tollefson

April 16, 2023

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Employee Rating

Great communications and timely service when I needed work done on my vehicle that had recalls More

by RSBERGH
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

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Apr 18, 2023

Luther Family Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2023

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Very easy to make appointment on line. Very friendly and easy check in. Diagnosed problem and repaired same day. More

by Dan
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

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Apr 18, 2023

Luther Family Buick GMC responded

Hello Dan! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 15, 2023

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Courteous service adviser, took less than the time it was supposed to. Overall great experience. More

by Scottkennedy
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Yes
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Apr 18, 2023

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 13, 2023

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Guys were very nice and knowledgeable. They were quick and gave me a correct time window for the work being done. Snacks/drinks/waiting area is not best I have seen but get the job done More

by BF
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich

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Apr 14, 2023

Luther Family Buick GMC responded

Thank you for taking the time to write this review. I am pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 11, 2023

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Employee Rating

Had engine trouble while traveling for Easter. They were fantastic about squeezing us in. Misfire technician found would not be an easy or quick fix. Cylinder head needs to be replaced. I had th More

by patgeiger66
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Recommend Dealer
Yes
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Apr 12, 2023

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 08, 2023

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They were able to squeeze me in for a last minute battery change with no problem whatsoever. Robin was very nice and helpful. I will keep coming here and will recommend this place to anyone!! More

by Maddiehibma
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Recommend Dealer
Yes
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Apr 11, 2023

Luther Family Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Robin was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

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Luther Family Buick GMC is our family's go to dealership for all things vehicle related. They have an all around amazing team. From service, sales, to parts we've never been anything other than completely s More

by JASON_RUUD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren, Paul McDonald, Jim Jermstad , Dale Amsbaugh

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Apr 04, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

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Fast, friendly and easy to work with! Never makes you feel like questions are dumb. More

by JULIE_RANDALL68
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren, Paul McDonald

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Apr 04, 2023

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

April 02, 2023

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Luther GMC in Fargo got us in quickly for pairs and got us back on the road. We couldn't be more pleased with their work. More

by jamisojo
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Recommend Dealer
Yes
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Apr 04, 2023

Luther Family Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 27, 2023

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Employee Rating

I trust Robin Tollefson to be straight and thorough with me. I value and respect him. More

by MUNCY_45
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Recommend Dealer
Yes
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Mar 29, 2023

Luther Family Buick GMC responded

Thank you for this great review! Robin is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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