Dealer Reviews
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Dealership Experience
12 yrs, 5 mos
Industry Experience
48 yrs, 3 mos
Languages Spoken
English
1175 Reviews of Robin Tollefson
November 10, 2020
The reason why I come back to this dealership is because of service and how they treat me as a person and not a number. It's always by name, never by car or by number. They greet you with a smile every ti of service and how they treat me as a person and not a number. It's always by name, never by car or by number. They greet you with a smile every time. More
by SPIEKERS51
Verified CustomerOther Employees Tagged: Paul McDonald
November 08, 2020
Especially considerate staff during this pandemic took extra steps to make me feel safe and that they cared. Encouraged consultations on the phone to reduce exposure. extra steps to make me feel safe and that they cared. Encouraged consultations on the phone to reduce exposure. More
by Ryan
Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Joe Emmerich , Kari Sunderland
November 06, 2020
Luther has been excellent to work with. Starting with my salesman and continuing on. Everyone has been so nice and knowledgeable. The service department was super helpful. The updates I received through t salesman and continuing on. Everyone has been so nice and knowledgeable. The service department was super helpful. The updates I received through texts and phone calls was really neat. I always knew what was going on with my vehicle. More
by Alicia
Other Employees Tagged: Tony Emmerich , Tom Carrier
November 05, 2020
The buying experience was very good and the staff friendly and knowable. The service team has taken care of a recall and did so timely and efficiently. Would highly recommend Luther to my friends! friendly and knowable. The service team has taken care of a recall and did so timely and efficiently. Would highly recommend Luther to my friends! More
by JASSTE
Other Employees Tagged: Paul McDonald , Todd Brown, Mark Carlson, Tom Carrier
November 05, 2020
Always top-notch, across the board! Every experience is a positive one, from sales to service to parts. Luther Family Buick GMC has handily earned my family's business for years to come! positive one, from sales to service to parts. Luther Family Buick GMC has handily earned my family's business for years to come! More
by JJONASON
Other Employees Tagged: Tim Ebens, Robb Reierson, Kevin Lindgren, Paul McDonald, Tom Gertz , Mark Carlson, Tom Carrier, Kari Sunderland
October 31, 2020
As always excellent professional service! Robin is always on top of everything and keeps you informed all the way through! I will refer my friends and family to Luther GMC. on top of everything and keeps you informed all the way through! I will refer my friends and family to Luther GMC. More
by Pam
October 30, 2020
Luther GMC is a great facility, Robin is an awesome service representative. However, an oil change, a tire rotation, and a recall check shouldn’t take 7 hours. service representative. However, an oil change, a tire rotation, and a recall check shouldn’t take 7 hours. More
by hamms1
October 30, 2020
Everyone was very courteous and helpful. Listened to what I had to tell them and tried to figure out what was wrong! Also very efficient and got my vehicle in ASAP! I had to tell them and tried to figure out what was wrong! Also very efficient and got my vehicle in ASAP! More
by crnelson59
