Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera | Page 6

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
270 Reviews
4.4

270 Reviews

Write a Review

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

270 Reviews of Robo Rivera

June 12, 2023

Dealership Rating
Employee Rating

quick easy no high pressure sales man a young guy was very helpful manager robo was also on top of things....would i go yes i would and tell my friends yes More

by turk73rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2023

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2023

Dealership Rating
Employee Rating

Nice dealership with friendly staff. Jayson Sierra did a great job finding us the best deal on a new truck. He was professional and knowledgeable, taking the time to answer all of our qu More

by baker5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

May 30, 2023

Dealership Rating
Employee Rating

Excellent service thank you Elder ford estoy muy bien Gracias 🙏 si recomiendaria a más personas More

by usaflacabayb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea , Cesar

Jun 01, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 20, 2023

Dealership Rating
Employee Rating

I have bought 6 from Elder Ford and I have never had any problem with the salesman or the finance people are the service people. If I get another car, it’ll be from Elder Ford’s. More

by crio0001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Badre Ghoumari , Nabil Brohmi

May 23, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 19, 2023

Dealership Rating
Employee Rating

Need some work to be done but still available to finish not the way is supposed to be done More

by Tito78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez , Nabil Brohmi

May 23, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 15, 2023

Dealership Rating
Employee Rating

Horrible el dealer y sus manager es como estar en una pesadilla de la que nunca despiertas solo te roban tu dinero y los problemas que tengas no les importan un carajo me estafaron los de finance y el ve More

by jeremyprida0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2023

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 19, 2023

jeremyprida0813 responded

Ustedes hacen lo que les combiene yo lo se i se tapan uno al otro i siguen robandole a los pobres que van a comprar un carro ahi pero tranquilos yo les boy a hacer los review estos en Google ya que ustedes no lo haceptan ahi por que no les combiene yo lo boy a hacer a mi manera entonces

May 07, 2023

Dealership Rating
Employee Rating

Elder Ford never ceases to deliver. Their service center is always courteous and helpful; ask for Nicole or Daniel. More

by Pete
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Nicole Dobbs, AYMAN ABOUELSOUD , Nabil Brohmi, Kitt Kittles

May 10, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Thanks for your business! Take care!

May 07, 2023

Dealership Rating
Employee Rating

Great car or truck buying atmosphere everyone was very helpful and not to pushy 10/10 More

by austinglinka
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari , WESAM AJAJ, ANTHONY REYES

May 10, 2023

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Safe travels!

May 06, 2023

Dealership Rating
Employee Rating

Anthony Rayes made car buying one of my best experiences ever. He was very knowledgeable about the vehicles and very patient. He knew just what I wanted based on my interests. I walked out happily and appre More

by jerlin2010.jf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY REYES, Robert Torino

May 08, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 05, 2023

Dealership Rating
Employee Rating

Great job from Jayson and everyone who helped us at Elder Ford. He really helped us reach the best deal possible and had great communication. More

by ol091803
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Serrano, JAYSON SIERRA

May 08, 2023

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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