Rocky Fanella
Rocky Fanella at Highland Park Ford Lincoln

Rocky Fanella | Page 5

Quick Lane Manager

Highland Park Ford Lincoln

1333 Park Avenue West
Highland Park, IL 60035

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4.8
81 Reviews
4.8

81 Reviews

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81 Reviews of Rocky Fanella

October 22, 2025

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This place is nice they have good personal and employees always helping very professional I’m happy with the service More

by jacobelizaldetorres
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Recommend Dealer
Yes
Oct 25, 2025

Highland Park Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 20, 2025

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I’ve been going to Highland Park Ford since I bought my 2018 F150 Raptor new. They service my truck in a very professional matter every time. That’s my local dealership and always my number one choice. More

by vsaparevski
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Recommend Dealer
Yes

October 18, 2025

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They took care of me to my satisfaction, and I was happy with everything that transpired. More

by JSR13092
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Recommend Dealer
Yes

Other Employees Tagged: Chris

October 14, 2025

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Another very positive visit. People here are friendly and knowledgable. They always provide good service and very timely More

by PAMELAMADISON10
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Recommend Dealer
Yes

October 14, 2025

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Michael was amazing i m always happy to get my car serviced here thank you guys and have a great week More

by abdelali.zouhir
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Recommend Dealer
Yes

October 11, 2025

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Efficient. Explained work to be done. Explained work completed. Gave estimated wait time. Very orofessional More

by NLF45
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Recommend Dealer
Yes
Oct 14, 2025

Highland Park Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 10, 2025

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Superior management. Always professional and very helpful. Everything well explained and completed with piece of mind More

by organizermj
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Recommend Dealer
Yes

Other Employees Tagged: Frank Pamimtuan, Adam George, Michael Hedrick , Chris Fanella

Oct 10, 2025

Highland Park Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2025

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Service department is 10 stars. Every time. Dealership is terrible. We went in to buy an f150, even knew there were two in stock trimmed exactly how we wanted it. Without even askin More

by JSCOTT358
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Recommend Dealer
No
Apr 09, 2026

Highland Park Ford Lincoln responded

I am very disapointed that your sales visit went so poorly. I can't imagine how this went so wrong and why a salesperson wouldnt even check on the truck's availability. If you have the name of the person you talked with , I would love to review what in our process went so wrong. Thank you for the feedback, Chuck Benkiel General Manager chuck@highlandparkford.com

October 06, 2025

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The staff is always courteous and friendly. My vehicle is always washed when it’s ready to go home. More

by bbaroud
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Recommend Dealer
Yes

Other Employees Tagged: Chris Fanella

Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! Safe travels!

October 05, 2025

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Rocky was extremely helpful and went out of his way to make sure that the work was done on time and definitely will be back. More

by RK
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Recommend Dealer
Yes
Oct 09, 2025

Highland Park Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're looking forward to your next visit with us!

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