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Rod Franzi
Rod Franzi at Phil Fitts Ford & Lincoln

Rod Franzi | Page 2

Sales & Leas

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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4.9
119 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 10 years and in the car business for over 30! I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I get you the best deal with the best service!

Languages Spoken

English English

4.9

119 Reviews

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119 Reviews of Rod Franzi

July 19, 2023

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Employee Rating

Phil Fitts and Rod Franzi always make buying cars hassle free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. More

by doffutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham

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Jul 20, 2023

Phil Fitts Ford & Lincoln responded

Thanks for your review! We're thrilled to hear that our team continues to meet your needs. We appreciate your loyal business and look forward to serving you in the future! Thank you from the Phil Fitts Family

March 03, 2023

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Employee Rating

Excellent! ! We will be back. Rod was great to work with, good communication, very prompt. More

by flyby.bws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch

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Mar 04, 2023

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear Rod was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

April 26, 2022

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Employee Rating

My salesman Rod took the time to work with me on what I wanted and got it for me. More

by SDG1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 27, 2022

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rod and our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

April 07, 2022

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Employee Rating

Purchased vehicles from them in the past. ..easy then and just as easy and friendly now. More

by rhans43832
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michel, Sylvia

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Apr 08, 2022

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

March 07, 2022

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Employee Rating

OUTSTANDING DEALERSHIP BOTH SALES AND SERVICE,THE BEST,JUST BOUGHT FROM RON IN ALES AND HE IS THE BEST.. More

by jveon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman, Tony Oliva , Becki Davison, Kevin Whitty

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Mar 08, 2022

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

Mar 08, 2022

jveon responded

Thanks again, even after we did the deal Ron was one of the best to meet our needs, everyone at the dealership was so kind and helpful thanks again. Kenny in service is outstanding along with all the staff.

October 11, 2021

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Employee Rating

Fantastic! They are very nice and give great service. I absolutely recommend them to everyone. More

by BOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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September 22, 2021

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Employee Rating

All the employees are very helpful and friendly . I would definitely buy or lease from them again . More

by BLACKPUG18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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September 16, 2021

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Employee Rating

Rod kept me up to date on my vehicle and when it should be there and had everything ready when I arrived for purchase More

by SDG1028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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August 30, 2021

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Employee Rating

I have always had a good experience at Phil Fitts Ford & Lincoln ... whether it be working with sales or service. The folks that work there are kind and helpful. I would recommend them to anyone looking for More

by traceyl777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch , Becki Davison, Kevin Whitty, Kenny Carter 5 stars

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August 30, 2021

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Employee Rating

Great dealership! I appreciate their commitment to making the deal the seamless and stress-free. I will recommend them to everyone I know in that area! More

by duke.demarest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Carter, Albee Mangino, Brian Grantham, Brian Hietsch, Luke Lord , Boone Lyons

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