Rod Franzi | Page 2

"Always friendly. Wouldn't want to go any where else for..."

- TCGLEGHORN Verified Customer

Always friendly. Wouldn't want to go any where else for service. Been going there for years. Never have had bad experience at the dealership.

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"Rod worked with me with absolutely no pressure. He made..."

- Kippie Verified Customer

Rod worked with me with absolutely no pressure. He made me feel at ease and not as though I had to make a decision immediately and understood the need to think about such an important and expensive decision. Sylvia was fantastic. She went over everything in detail and also went above and beyond by finding an extended service program at no extra charge. I look forward to my future experiences with your team.

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"No pressure buying, laid back atmosphere, had a small..."

- b Verified Customer

No pressure buying, laid back atmosphere, had a small business feel. Prices were reasonable and online matched what was in stock and price. Rod Franzi was very helpful

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"As always Rod and all involved in the sales process was..."

- luckweco Verified Customer

As always Rod and all involved in the sales process was excellent, Also the detail men Bill and Jerry need to be recognized for their great work too!

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"We have always had a great experience over the years! We..."

- NBROWN1989 Verified Customer

We have always had a great experience over the years! We will be life long customers! Rod let us test drive a few vehicles. We found the best fit for us in a new Escape. It was a seamless process!

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"have always found the people at the dealership are..."

- sheen3397 Verified Customer

have always found the people at the dealership are knowledgeable and helpful Becki always finds the right tech stuff to keep me intouch Michelle is always friendly and helpful the waiting area is comfortable the shuttle service is an excellent idea Mike, Brian and Rodney do the deal Kenny always has what i need in service or gets it in a timely manner

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"Treated well. Got everything done in one day. They..."

- dlm3157 Verified Customer

Treated well. Got everything done in one day. They offered to put mud flaps on and made appointment for that later It was done well.

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"Rod Franzi made my experience a true pleasure. I have..."

- UGLYSISTER Verified Customer

Rod Franzi made my experience a true pleasure. I have been buying cars for 50 years, this is the first time I've ever enjoyed it! Also, had interaction with Brian, Becki, & Eric, all of which couldn't have been more accommodating & friendly. It's evident that there is a real team effort & customer service oriented atmosphere at this dealership. Customer service is #1 and it does make a difference.....after all everyone has the same product to sell...people make the difference. It's great to see that nice still exists in this world. So, congratulations to Mr. Fitts & his team!

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"Very patent with me while making my decision, always..."

- terry_tanner1 Verified Customer

Very patent with me while making my decision, always upfront on issues This is the fifth Ford from Fitts and all sold to me by Rod. The rest of the staff has always been very friendly and helpful. Terry Tanner

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"very courteous very knowledgeable on his job an easy to..."

- dgaring9 Verified Customer

very courteous very knowledgeable on his job an easy to work with. will definitely buy my next car here an will recommend Phil Fitts Ford to my friends an family.

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