Loved my dealer and made the process of getting my first car so easy! I was extremely nervous, but he simplified everything and helped me out the most.
"Great Dealership -- Ask for Paul Gallo"
Had a great experience buying a used car from this dealership. I worked with Paul Gallo, and would definitely recommend seeking him out. Paul was very attentive to my needs and helped me find a great car at the right price. The manager, Rodney, was also very helpful in zeroing in on the right vehicle for me. Paul has done a phenomenal job following up with me about the car, as well as taking care of a few minor things that needed to be fixed, including a small scrape on the side and a broken piece on the sunglasses holder. The repair work on the scrape was so well done, you can't even tell it was there! I highly recommend buying from this dealer, and asking for Paul if you want an honest, attentive salesperson who will help you find the right vehicle!
"Ask for Andre "
Ask for Andre when you go here, I highly recommend him and this heritage mazda location in general.
I had been visiting many dealerships over the past month in search of a vehicle and this dealership by far was the most pleasant to work with. Lemme give you a couple examples of why you should go to this dealership over others... I went to Lindsay Ford in wheaton MD to look at a used scion they had, the guy there was nice enough but when it was time to get the numbers, they had tacked on a $1595 dealer fee and tried to charge 800 bucks for license plate and title fee. Both of which I later found out were absurd amounts.
Another place I had visited was Eastern automotives to look at a mazda they had there. I told them when I arrived that I was short on time and just wanted to take a quick look at the car. After I had a quick drive in the car I asked them to give me a printout of the total out the door price after taxes and fees. Not only did they completely disregard my stated time constraints but after 45 mins of them trying to sell me hard on any car, I never did receive the printout of the numbers that I asked for. I told them a few times that I really did have to leave before I ended up having to walk out the door with them still yapping at me.
Heritage Mazda of Bel Air is nothing like those examples, they were quick, friendly, transparent and gave me MORE information than I asked for when I had questions. This was my first time buying a car that wasn't from craigslist and Andre was extremely helpful in walking me through finalizing a car loan even though I wasn't even financing through them. After wrapping things up, Andre even followed me to my house to deliver my new car since I had driven up there alone in another vehicle.
So yea... definitely go here and absolutely ask for Andre.
"Simply the best!"
- Patty P
Everyone at this dealership is top of the line especially Wil Wells. It feels more like you are visiting friends instead of a business. Everyone is willing to work with you to get you what you want but you'll never feel pressured. I absolutely would recommend this dealership to everyone.
"What a delightful surprise!"
Precise, accurate, caring, thorough, knowledgeable, thoughtful, and kind. No hassle, no pressure, just pure plain simple family experience. After chrysler, buick, nissan, jeep, and ford experiences ~ this dealership wins the trophy!
"A wonderful place to buy a car."
Steven Ward was my salesperson and he was fantastic. He put me at ease on the test drive when I had not used a stick in 15 years. He got me a great deal and even picked me up at my home and gave me a ride to the dealership to pick up my car. If that is not above and beyond, I don't know what is!
Before I left the lot with my new Miata, Chris explained everything I needed to know to drive my new car safely. He even set up my cell phone and radio so I could use them right away. I highly recommend Heritage Mazda of Bel Air.
"Professional deal "
Andre and Rodney were helpful and reasonable throughout the process. They were able to get me to a very fair deal. Heritage Mazda is an honest dealership.
"Love my new Heritage Bel Air Mazda 6 Reserve"
After getting some unfortunate news on my previous car last Friday, the sales team at Heritage Bel Air Mazda couldn’t have been nicer. They walked me through all of my options, even giving me information and guidance on what I should look into before deciding whether to keep my old car, or look into buying a new one. They never pushed, or tried to make the hard sell, letting me come back to the dealership 3 times in 6 days to test drive as many vehicles as I wanted, and weighing all of my options before finally deciding that my best option was to purchase a new vehicle. They even made that part quick and painless as well. Not like the 4 hour ordeal I went through on my last car purchase at another dealership.
"Heritage Dealership.. "
I have always been treated with respect. I have nothing bad to say about anyone. I've been a customer for 20+years. Wil Wells is like family not only to me but others as well. I have recommended this dealership to so many.
"Our entire experience was excellent."
- The B's
Our entire experience with Heritage Mazda was great. Thank you to everyone we encountered during this process. You all were focused on us & were kind & courteous. But we want to thank Andre the most. He really took the time to learn about us & our vehicle needs. He was knowledgeable & informed about the vehicle. He understood when we weren't ready to commit to a purchase at first. He was responsive to all our needs. It had been a long time since we had bought a vehicle & were dreading the experience. It turned out great & we won't hesitate to recommend Heritage Mazda to anyone.