Rodney Jones | Page 22

The staff communicated expected wait times for service well. The wait times are always pretty long though at this location. It seems this location is always very busy. Maybe it would be better to allow well. The wait times are always pretty long though at this location. It seems this location is always very busy. Maybe it would be better to allow appointments for B1 service. That way the staff would not have to work so hard to keep customers happy. More

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Just in for an oil change. All happened as expected. Rodney went out of his way to may sure I was taken care of! All happened as expected. Rodney went out of his way to may sure I was taken care of! More

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YVONNE RUSSELL IS THE BEST TO WORK WITH. SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE! SHE ALWAYS LETS ME KNOW WHAT IS GOING ON DURING THIS TIME. THANKS YVONNE! More

by leslieshimel Verified Customer Verified Customer

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Excellent service during a challenging situation. Having a loaner car was invaluable with parts delayed. Coordinators were on top of communication and working with insurance. Having a loaner car was invaluable with parts delayed. Coordinators were on top of communication and working with insurance. More

by maria.thornton Verified Customer Verified Customer

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The service team is always quick and friendly during check-in and keep me informed along the way. check-in and keep me informed along the way. More

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My service here was very quick! Having an office to work from was very helpful. Having an office to work from was very helpful. More

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Our service advisor Rodney Jones. Always make sure we receive excellent and professional service and advice for our vehicle. Always make sure we receive excellent and professional service and advice for our vehicle. More

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It was my 1st time visiting Jackson Acura. I needed routine maintenance on my 22 MDX and decided to stop in without an appointment. Rodney Jones (Service Consultant) must have seen me standing I needed routine maintenance on my 22 MDX and decided to stop in without an appointment. Rodney Jones (Service Consultant) must have seen me standing and looking a little lost in the lobby. He greeted me and promptly sat me down and explained all the maintenance that had to be done. Their waiting area was clean and provide several nice amenities. The work was completed sooner than expected. I highly recommend Jackson Acura!! I look forward to my next visit. More

by Javier Montalvo Verified Customer Verified Customer

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Great service. Very professional. I highly recommend service was fast and easy. Great and comfortable waiting room Very professional. I highly recommend service was fast and easy. Great and comfortable waiting room More

by TZZ Verified Customer Verified Customer

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Nice experience and car is really nice. Like the electronics and performance of 2023 MDX. Like the electronics and performance of 2023 MDX. More

by GKRAPF Verified Customer Verified Customer

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