"Stress free car shopping"
- Michael Lackey
After being denied on so many different auto loans, Rodney was able to find a bank that would finance a car for me, and within 5 days, I was driving away in a quality car with low mileage. He made the whole process quick and easy, and kept me informed at every step.
"Great all around "
Rodney and Gordon went out of their way to help me get into a new vehicle. I told Gordon the position I was in and he still got me financing. I went for a test drive and I felt a vibration in the brakes when I came to a stop. When we returned to the dealership Rodney had the service department resurface the rotors while I went to do the paperwork with Gordon. Rodney then took me over to the quick lube and set up my free oil change. They new what to do and how to do it to make my experience a great one, instead of a nightmare. Great teamwork
Thank you for all your help.
Sincerely Jeff Zajac
"The most NON Pressure of a car salesman"
- Cindy Lou
Merchants Auto has to be hands down the best experience of buying a car I have ever had. Mainly due to the salesman Rodney Mathews. My husband & I made an appointment to meet with Rodney to discuss options for potentially buying a car. He was very professional, courteous, made us feel that there was no pressure being forced. Like some other dealerships in my past experiences.
Merchants Auto was a very clean , friendly, accommodating dealership. I would highly recommend them to anyone.
"Easiest process I have ever gone through"
Rodney has been fantastic! Such an easy process, and we are so excited to get our Volvo! We have never been made to feel less than important during this process even though our credit was not stellar. I will recommend Merchants and Rodney to everyone!
"New Jeep "
Rodney is great helped me get into what I wanted and needed for my family and I to be safe best birthday present I have ever gotten myself thank you Rodney
"Great place to go if you have less than perfect credit"
I drove a 2001 Mazda Tribute which just cost me $1000 in repairs, and it blew a motor and left me stranded. I needed a good car badly and Rodney was able to find me a 2016 Elantra with 30000 miles at a very reasonable price! They worked with my credit score and not only got me financing, but they offered a great warranty, found me a seriously updated car, and even got the car new tires and up to brand new status!! This experience also allowed me a way to build better credit! Thanks rodney and merchants! In all:Great place!!
"Great sales rep made experience worth it"
Two trips to merchants auto: first trip rendered a terrible experience, mainly due to bad luck of the draw with the sales rep. Gave it a couple months and tried again, pulling the better straw. Rodney Mathews (sales rep) made my experience MUCH better. He went above and beyond and got me an awesome car, not just a car I could settle for, one that I love, enjoy to drive and can see myself owning for a long time. Although I got an extremely high APR, hoping refinancing down the road will work. Long story short... Merchants Auto has a great selection, does work with poor credit, has some terrible sales reps, but some GREAT ones. I say go for it and give them a try no matter what your credit is. I suppose I’ll have to see down the road how their continued service to me post purchase but so far thumbs up. Especially cause of Rodney!!
- Scott Antonivich
This is by far the best dealership to work with. Hands down! Rodney is very communicative and knows his stuff as well. They got me into a practically brand new vehicle at payments LESS then I was expecting. You've earned a lifelong customer.
"Not pressured to buy anything, it was a nice feeling "
Great flexibility and the no hassle process was something I haven't had before. Everything was up front, nothing was hidden at any time, good experience and will recommend
"Fast, easy, and awesome."
Not being local I was able to do most of the legwork with Rodney online and he got us in the exact car we needed and wanted. I can't recommend him enough.