I was looking for a new car and Rodney was my sales guy. He was great he went through the process with me, he showed me ever car I was interested in. Anytime I called or emailed he got right back to me. It was the best experience I have had in a long time. No pressure, everyone at the dealership was friendly. I definitely would recommend Merchants Auto.
"Rodney was very patient, helpful."
I have already recommeded Rodney to others interested in purchasing a car. He was great. The fiancial dept was good as well. My only complaint is the car was not as clean inside as I expected when I picked it up.
Our credit wasn't so good but Rodney worked hard and got us financed . We left very happy with our purchase.
Thanks so much for everything
- Denise L
I contacted Merchants not sure what to expect and was so glad I got Rodney as my salesperson. He was fantastic. He went above and beyond to make my car buying experience stress free. I appreciate his time and effort in helping me find the car that best met my situation. I am very happy with my 2014 Nissan Sentra! Thanks again Rodney!
Rodney communicated with me before my appointment letting me know what he needed and listened to what I was looking for. This made my experience the BEST ever.
"Badly needed an upgrade"
Rodney was a great salesperson. He listened to me when I explained my situation, what I was looking for and helped me pick the perfect vehicle. I bought a 2015 Chevy Malibu from Rodney. The process was smooth and quick. We did almost everything over the phone before I eve set foot in the dealership. I look forward to working with Rodney in the future.
"Nice to work with"
he was extremely polite helpful aswered all my questions had my car ready in time for me to take it home within hours instead of the next day
"Stress free car shopping"
- Michael Lackey
After being denied on so many different auto loans, Rodney was able to find a bank that would finance a car for me, and within 5 days, I was driving away in a quality car with low mileage. He made the whole process quick and easy, and kept me informed at every step.
"Great all around "
Rodney and Gordon went out of their way to help me get into a new vehicle. I told Gordon the position I was in and he still got me financing. I went for a test drive and I felt a vibration in the brakes when I came to a stop. When we returned to the dealership Rodney had the service department resurface the rotors while I went to do the paperwork with Gordon. Rodney then took me over to the quick lube and set up my free oil change. They new what to do and how to do it to make my experience a great one, instead of a nightmare. Great teamwork
Thank you for all your help.
Sincerely Jeff Zajac
"The most NON Pressure of a car salesman"
- Cindy Lou
Merchants Auto has to be hands down the best experience of buying a car I have ever had. Mainly due to the salesman Rodney Mathews. My husband & I made an appointment to meet with Rodney to discuss options for potentially buying a car. He was very professional, courteous, made us feel that there was no pressure being forced. Like some other dealerships in my past experiences.
Merchants Auto was a very clean , friendly, accommodating dealership. I would highly recommend them to anyone.