Rodrigo Andrade | Page 2

I’m Charlotte, NC and visiting family in Maryland. Decided to get my car serviced while here and Rodney took great care of me. Asked me what I was looking for, was very attentive, and even gave his re Decided to get my car serviced while here and Rodney took great care of me. Asked me what I was looking for, was very attentive, and even gave his recommendations to keep my car well maintained. Great service! Thanks guys! More

Helpful 0

Report | Print

Went in for servicing my wrx I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of w I went in to do my usual maintenance to my car and Claudia was very helpful. She came up to me and started to help me right away. She informed me of what work my car needs and I will definitely be going back to her so that the work can be done. While I was waiting I was also chatting with Rod who was the one who sold me my WRX a couple years ago. Very professional salesman and great service. Customer service is very important to me but also when employees are able to connect with their customers. Rod is able to do both which I appreciate very much. More

Helpful 0

Report | Print

Everyone here was great at helping and insuring I left with the best deal. Eric, Rod and Jim delivered perfect customer service and worked with me to find something that worked for me. with the best deal. Eric, Rod and Jim delivered perfect customer service and worked with me to find something that worked for me. More

Helpful 0

Report | Print

Rodney gave me Excellent service. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. I took my car there for service, and service was Excellent. I was in and out in good time. Everyone there is always so friendly. More

Helpful 0

Report | Print

I bought my used Subaru here! And now my new one too!!! After my first experience here at Herb Gordon and dealing with Rodrigo Andrade, I knew the right person to call when I made the decision to buy my fir After my first experience here at Herb Gordon and dealing with Rodrigo Andrade, I knew the right person to call when I made the decision to buy my first new car. Mr. Andrade went out of his way to once again work within my requirements, which are generally more stringent than normal buyers but like always, he always gives me what I need in terms of what I’m looking for. This time I came in determined on the exact car I wanted with the features I did or I didn’t want. My 2019 Subaru Impreza Hatchback. He looked at me and said, here’s a coffee, sit back and relax and enjoy the experience of buying a new car. He pulled out the ones that I was interested in, hooked me up with Jim Boratenski to set everything up and boom I was out the door enjoying my new ride. This is the second Subaru for the family from Herb Gordon, and Mr. Andrade is why we will not stop coming here. Finding delightful people who really look after you as if their family is what I needed in my buying experience. Thank you Rodrigo! And before I forget! Once again, Marc gave me the right financing with the guidelines that I was looking for. Thank you all! Leo R. More

Helpful 0

Report | Print

BEST CUSTOMER SERVICE EVER I came in looking for a new and safe SUV after having had my previous vehicle totaled in an accident. The team at herb Gordon was patient and welcomin I came in looking for a new and safe SUV after having had my previous vehicle totaled in an accident. The team at herb Gordon was patient and welcoming me as they guided in helping me find a new car. Rodrigo introduced me to the new forester sport model in his showroom which included extra safety features which he knew I was looking for. Every thing from the moment I test drove my car to the day I finished signing the papers was a smooth and stress free process. Rodrigo made sure that his team was on the same page, understood my needs and helped guide me through the process. A special thank you to Rodrigo and his team as well as Mike and Bryan for making me a happy and loyal customer! More

Helpful 0

Report | Print

Outstanding Employee We came in the other day looking to purchase a simple daily driver for using to commute to and from work and we were assisted by Michael who helped us We came in the other day looking to purchase a simple daily driver for using to commute to and from work and we were assisted by Michael who helped us through the entire process which was very quick and simplified as much as possible. I am very pleased with this dealership and their staff because they treat their guests and customers like royalty. Michael, Rod and Bryan made sure that all of our questions were answered and that we were content with the price and what we were buying. More

Helpful 0

Report | Print

Amazing Service Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goe Every single time i go into Subaru in Silver Spring i am impressed with the service. Rodney has been my service advisor for quite some time and he goes above and beyond every single time. He keeps me updated with the status of my car and tries to get me out as soon as possible. He is extremely professional. Not to mention the donuts the have in the waiting area. Really recommend this dealership! More

Helpful 0

Report | Print

Amazing experience!!!! Rod and Marcelino were patience and went with or pace in this exciting process. It's hard to find good customer service in the car buying process. I w Rod and Marcelino were patience and went with or pace in this exciting process. It's hard to find good customer service in the car buying process. I would recommend Herb Gordon Subaru to my family and friends. More

Helpful 0

Report | Print

Amazing Customer Service We had such a wonderful experiencing visiting the Subaru dealer and buying our car. Everyone was extremely professional, kind and easy to work with. T We had such a wonderful experiencing visiting the Subaru dealer and buying our car. Everyone was extremely professional, kind and easy to work with. The responsiveness and attentiveness of the people we met was especially impressive. We look forward to coming back in the future and referring our friends. More

Helpful 1

Report | Print