Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
541 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 3 mos

Industry Experience

29 yrs, 3 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

4.9

541 Reviews

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541 Reviews of Roger Droukas

February 27, 2026

Dealership Rating
Employee Rating

I am a long time customer. I've purchased three new cars and one used car within the last 16 yrs. Always work with Roger. I feel he works for me and not just for the dealers More

by rmayo1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

December 25, 2025

Dealership Rating
Employee Rating

Excellent experience overall. The team was professional and efficient, and we were in and out quickly with no hassle. More

by hardypalmguy
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Dec 25, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 24, 2025

Dealership Rating
Employee Rating

Fantastic. Professional sales team and a no pressure buying experience. I highly recommend this dealership More

by rdgadz
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

Dec 24, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

December 03, 2025

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I was impressed with the quick response to my questions and willingness to work with my unique circumstances More

by GT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 30, 2025

Dealership Rating
Employee Rating

We can buy from any Toyota dealer, but we only go to Heiser Toyota because of the excellent service we receive. Our family has purchased/leased more than 10 cars from Heiser. We feel like we're part of More

by RREAGON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 30, 2025

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

November 25, 2025

Dealership Rating
Employee Rating

Roger in sales and Tommy in service have been very good to me over the years More

by AARONLUCENTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

Nov 25, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 17, 2025

Dealership Rating
Employee Rating

We did not expect to buy a car, but the package Roger showed us and the good interest made it happen. We are so excited! More

by cindivian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2025

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

July 11, 2025

Dealership Rating
Employee Rating

Did a great job on the battery hold down recall. Very accommodating and very quick. More

by laureenlehnberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

Jul 11, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 24, 2025

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Employee Rating

People were very nice and understanding, yet they did their job as salespeople well! Overall would recommend! More

by cyoung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

Jun 24, 2025

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 19, 2025

Dealership Rating
Employee Rating

Excellent service. We appreciated they held our car until we closed on our new home More

by kevin.park
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Jun 19, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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