Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 10

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
249 Reviews
4.8

249 Reviews

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249 Reviews of Roger Prentiss

October 18, 2024

Dealership Rating
Employee Rating

A plus service and amber and bill are great part of Otto . Cadillac. Ciao from the village pizzeria. More

by joepizzaboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

October 16, 2024

Dealership Rating
Employee Rating

The service department here is the best I’ve ever dealt with - friendly, helpful, efficient! I know my car will be done right here, too. I have full confidence in the mechanics’ expertise. More

by mlk1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

October 12, 2024

Dealership Rating
Employee Rating

This dealership is so friendly. I love coming here. They have me sold on Cadillac. More

by littlepinkcottage.aidonebergin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

October 06, 2024

Dealership Rating
Employee Rating

Everything went as planned and truck came out perfect. I would highly recommend Otto for for vehicles More

by eds_repair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2024

Dealership Rating
Employee Rating

Top shelf service, attention to detail and fairness in cost. Their staff was courteous and friendly both on the phone and in person. I highly recommend them More

by zacdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Amber Young , Deanna Budhoo

September 24, 2024

Dealership Rating
Employee Rating

As always Otto is an excellent example of how a customer should be treated. They are profession, friendly and extremely knowledgeable about us as customers and what we need from a vehicle service point of More

by paulot.truchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

September 20, 2024

Dealership Rating
Employee Rating

The service was excellent and we are very happy with the work done at OTTO. More

by GGREENBERG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

September 20, 2024

Dealership Rating
Employee Rating

I bought my sedan here back in 2015. I have never been disappointed with the service department in any respect. I have bought new vehicles at several Albany dealerships and they were goo More

by acgilbert797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

September 20, 2024

Dealership Rating
Employee Rating

My experience with the service department was extremely pleasant. They explained in detail the problem More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

September 17, 2024

Dealership Rating
Employee Rating

Very upfront and honest dealership. They make sure every thing is done right and on time. Great tech's More

by DDREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Parts dept

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