Roger Prentiss
Roger Prentiss at Otto Cadillac

Roger Prentiss | Page 9

Service Manager

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.8
249 Reviews
4.8

249 Reviews

Write a Review

249 Reviews of Roger Prentiss

November 21, 2024

Dealership Rating
Employee Rating

They did a great job of getting me in and out quickly and even provided a free loaner car. Great customer service experience. More

by acwindover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

November 21, 2024

Dealership Rating
Employee Rating

Friendly and knowledgeable service department thats always there to help with any issues. What a great place! More

by No219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean

November 20, 2024

Dealership Rating
Employee Rating

The service staff are awesome polite know you by name and always keep you posted More

by joanncoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

November 18, 2024

Dealership Rating
Employee Rating

The service & sales departments are always helpful and polite. Amazing service. Michael, sales is great More

by Janetpitt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese, Bill McLean

November 13, 2024

Dealership Rating
Employee Rating

The dealership is great, especially the woman in a lobby who greets you. She is a great person More

by alnitecop125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

October 30, 2024

Dealership Rating
Employee Rating

Amazing staff, friendly and knowlegable. Bill McLean always makes us feel like our vehicle is his top priority. More

by juney2kmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Amber Young , Deanna Budhoo

October 22, 2024

Dealership Rating
Employee Rating

I have been coming to Otto for years. I am always treated with great respect and courtesy. The very best dealership I have ever dealt with.. More

by mjegolfman2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 22, 2024

Dealership Rating
Employee Rating

Clean dealership excellent communication skills by the service managers that I observed talking to other customers while I was there and myself. I drove 135 miles each way to this dealership because I was More

by Pmmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

October 21, 2024

Dealership Rating
Employee Rating

Fast, courteous service. Will definitely be back for all my service needs and my next Cadillac. More

by Richard Elwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Bill McLean, Amber Young , Deanna Budhoo, Yoemans in sales. Very knowledgeable in helping me look at the newer styles

October 18, 2024

Dealership Rating
Employee Rating

Amber was very knowledgeable and the service was quick. I was updated every 1/2 hour and the waiting area was comfortable , clean and refreshments were made available to me. Thank you for a job well done. More

by nickybreiner@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young , Deanna Budhoo

...
9
...

Dealership Inventory (105 Vehicles)

used 2024 Cadillac XT6 car, priced at $43,500
2024 Cadillac XT6
used
Silver exterior
9-Speed Automatic
AWD
used 2025 Cadillac CT5 car, priced at $45,850
2025 Cadillac CT5
used
Silver exterior
10-Speed Automatic
AWD
used 2022 Subaru Crosstrek car, priced at $23,700
2022 Subaru Crosstrek
used
Blue exterior
Lineartronic CVT
AWD
used 2022 Lincoln Nautilus car, priced at $33,450
2022 Lincoln Nautilus
used
Black exterior
8-Speed Automatic
AWD
used 2022 Chevrolet Traverse car, priced at $21,950
2022 Chevrolet Traverse
used
Black exterior
9-Speed Automatic
AWD
used 2023 Honda Civic car, priced at $20,750
2023 Honda Civic
used
Gray exterior
CVT
FWD