Roger Waugh
Roger Waugh at Smith Motor Sales of Haverhill Inc
Refer Me

Roger Waugh

Sales Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

Contact Me
4.9
216 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

4.9

216 Reviews

Write a Review

216 Reviews of Roger Waugh

April 29, 2024

Dealership Rating
Employee Rating

I had such a low pressure, positive car buying experience. I would certainly tell others to try out Smith Motors! More

by mariclare.hamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Apr 30, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you, Mariclare, for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating greatly benefit us. We're glad we could help and hope to see you again!

April 07, 2024

Dealership Rating
Employee Rating

I had very pleasant experience at haverhill dealership. The team was very accommodating and walked me through the process. They presented ideal price for the vehicle so there was no time wasting. Marc was More

by KAMINI ADESARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein , Marc Wombloc

Apr 07, 2024

Smith Motor Sales of Haverhill Inc responded

Kamini, Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

March 20, 2024

Dealership Rating
Employee Rating

Brockton Payette and the rest of the team at Smith Motors did an outstanding job helping us purchase our new vehicle. More

by DWLAVOIE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette

Mar 21, 2024

Smith Motor Sales of Haverhill Inc responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

February 03, 2024

Dealership Rating
Employee Rating

Marc did a great job/ super easy experience buying our e450. Great car and easy buying process. More

by BRIANDECKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein

Feb 04, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Brian, and for taking the time to leave us this wonderful feedback!

January 22, 2024

Dealership Rating
Employee Rating

Buying my new EQE was seamless and easy. Brockton spent a lot of time with me to show me how everything works. Smith Motors is the best dealer, there is no pressure from anyone. More

by alan31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Smith Motor Sales of Haverhill Inc responded

Alan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brockton and our team, and we look forward to working with you again.

January 18, 2024

Dealership Rating
Employee Rating

Every part of my purchase experience was excellent. Friendly, informative, and I never felt pressured. Brockton is great! More

by DREWR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Brockton, and it was a pleasure having you at the dealership. We appreciate your review!

January 17, 2024

Dealership Rating
Employee Rating

A very good dealership with people that really care. Felt very comfortable and no pressure at all More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

January 17, 2024

Dealership Rating
Employee Rating

Brock was great to work with. Very knowledgeable and professional. Would highly recommend this dealership and Brock. More

by DARRENBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Brock was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

Dealership Rating
Employee Rating

Marc was fantastic to deal with, he was professional and was responsive to all of my questions. He even went above and beyond and took videos of the vehicle when I had a concern. He will definitely get my f More

by 16JACOBSONAM1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein , Marc WomBoldt

Jan 18, 2024

Smith Motor Sales of Haverhill Inc responded

We are so glad that we had the opportunity to work with you, and that Marc could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 14, 2023

Dealership Rating
Employee Rating

I feel the customer service is very good. Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent More

by RACHIDAJOUBEIR1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger, Dave Penny , Roger sales rep.

Dec 14, 2023

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...

Dealership Inventory (196 Vehicles)

new 2024 Mercedes-Benz AMG GLE 53 car, priced at $100,600
2024 Mercedes-Benz AMG GLE 53
new
Black exterior
Automatic
All-wheel Drive
new 2024 Mercedes-Benz C-Class car, priced at $55,470
2024 Mercedes-Benz C-Class
new
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLB 250 car, priced at $41,988
2023 Mercedes-Benz GLB 250
used
Night Black exterior
Unknown
All-wheel Drive
used 2020 Mercedes-Benz S-Class car, priced at $58,840
2020 Mercedes-Benz S-Class
used
Diamond White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $57,798
2023 Mercedes-Benz E-Class
used
Polar White exterior
Automatic
All-wheel Drive
new 2023 Mercedes-Benz C-Class car, priced at $45,627
2023 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive