Rolando Pardo
Rolando Pardo at Williamson Cadillac

Rolando Pardo | Page 3

Service Manager

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
259 Reviews
4.8

259 Reviews

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259 Reviews of Rolando Pardo

December 23, 2025

Dealership Rating
Employee Rating

Very good service. Very smooth. Na na na na na na n n n n n More

by YELVINGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

Jan 09, 2026

Williamson Cadillac responded

Thank you for your kind review — we’re committed to delivering this level of service every time.

December 20, 2025

Dealership Rating
Employee Rating

I have been leasing Cadillac’s from Williamson for over 20 years and have never had an issue with them or the vehicles. I am so disappointed I can no longer say that. I leased a new XT5 SUV last month and More

by NELSONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Penn, Mike McKesson

Jan 09, 2026

Williamson Cadillac responded

We regret that your visit was not satisfactory and welcome the chance to speak with you to better understand what happened. Please contact our service management team at your earliest convenience.

Jan 30, 2026

NELSONA0 responded

I did speak with the service manager (Pardo) who was very cold and unhelpful in the few times we spoke. One time I was standing right next to him, he knew who I was as I was in front of my service advisor McKesson, and Pardo didn’t even acknowledge me or say hello.

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 04, 2025

Dealership Rating
Employee Rating

The service at Williamson Cadillac GMC is always top notch. They are the best in the industry. More

by SPLLERANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

November 21, 2025

Dealership Rating
Employee Rating

Professional, problem solvers, kind and willing to accommodate the needs of the customer. Was very pleased with the outstanding example of leadership and professionalism of Benny Ledesma as the Genera More

by DHERRERA328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re honored by your recognition of Benny’s leadership and our team’s professionalism. Thank you for sharing your satisfaction and for highlighting our dedication to customer needs.

November 18, 2025

Dealership Rating
Employee Rating

Yair is my go to person for the best service representative. He knows his business and be gives me intelligent, well informed answers whenever I have a question or a concern. He's never steered More

by blacklionking.vs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Lacayo, Yair Garrido

Nov 19, 2025

Williamson Cadillac responded

We’re delighted Yair continues to be your trusted advisor, providing knowledgeable answers and dependable solutions. Thank you for highlighting his dedication and our team’s expertise.

October 17, 2025

Dealership Rating
Employee Rating

As always the service team is A+. Main reason I continue to buy Cars from Williamson More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Williamson Cadillac responded

We’re honored to be your go-to dealership and grateful for your continued loyalty. Thank you for recognizing the excellence of our service team.

October 15, 2025

Dealership Rating
Employee Rating

frustrating brand, miscommunication services and overall poor phone returns. I’m sure I’ll not get another Cadillac. More

by jesquesarah
Recommend Dealer
No

Other Employees Tagged: Mike McKesson

October 09, 2025

Dealership Rating
Employee Rating

Amazing service, hands down the best in Miami. I wouldn’t go anywhere else, Tony and all the advisors go above and beyond. More

by aidal661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez

Oct 13, 2025

Williamson Cadillac responded

Tony and Rolando will be delighted to know their efforts made such a strong impression. Thank you for your loyalty and for calling us the best in Miami.

October 02, 2025

Dealership Rating
Employee Rating

Always the best service in the industry. Service team always makes me feel like I am the only customer at the location. More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Martinez, Juan Santos, Edgar Lacayo , Roadside Service Manny

Oct 03, 2025

Williamson Cadillac responded

We’re honored by your continued trust! It means the world to us that our service team makes you feel like the only customer in the building. Tony, Juan, and the rest of the crew will be thrilled to hear your feedback. Thank you for choosing us time and again!

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