Rolando Pardo
Rolando Pardo at Williamson Cadillac

Rolando Pardo | Page 3

Service Manager

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Rolando Pardo

February 03, 2026

Dealership Rating
Employee Rating

“Great service on my vehicle. The work was done quickly, professionally, and everything was explained clearly before I left. More

by RONMACHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your positive feedback brightened our day; thank you for sharing it.

February 02, 2026

Dealership Rating
Employee Rating

Dealership is very unprofessional and dishonest. They do not update you on your vehicle and keep having you running around. I will never be back here More

by Justinhomer1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2026

Williamson Cadillac responded

We apologize for falling short and are committed to improving.

February 01, 2026

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Service was excellent, they provide top notch service. Treated me like family. Everything was perfect More

by EDWIn lima
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Williamson Cadillac responded

Your support means everything to us — thank you for the kind review.

December 23, 2025

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Employee Rating

Very good service. Very smooth. Na na na na na na n n n n n More

by YELVINGHT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Yair Garrido

Jan 09, 2026

Williamson Cadillac responded

Thank you for your kind review — we’re committed to delivering this level of service every time.

December 20, 2025

Dealership Rating
Employee Rating

I have been leasing Cadillac’s from Williamson for over 20 years and have never had an issue with them or the vehicles. I am so disappointed I can no longer say that. I leased a new XT5 SUV last month and More

by NELSONA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Penn, Mike McKesson

Jan 09, 2026

Williamson Cadillac responded

We regret that your visit was not satisfactory and welcome the chance to speak with you to better understand what happened. Please contact our service management team at your earliest convenience.

Jan 30, 2026

NELSONA0 responded

I did speak with the service manager (Pardo) who was very cold and unhelpful in the few times we spoke. One time I was standing right next to him, he knew who I was as I was in front of my service advisor McKesson, and Pardo didn’t even acknowledge me or say hello.

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Williamson Cadillac responded

Your positive review made our day — thank you for trusting us with your vehicle.

December 04, 2025

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Employee Rating

The service at Williamson Cadillac GMC is always top notch. They are the best in the industry. More

by SPLLERANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike McKesson

Jan 09, 2026

Williamson Cadillac responded

We’re so happy to hear you enjoyed your experience, and we appreciate you choosing us.

November 21, 2025

Dealership Rating
Employee Rating

Professional, problem solvers, kind and willing to accommodate the needs of the customer. Was very pleased with the outstanding example of leadership and professionalism of Benny Ledesma as the Genera More

by DHERRERA328
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2025

Williamson Cadillac responded

We’re honored by your recognition of Benny’s leadership and our team’s professionalism. Thank you for sharing your satisfaction and for highlighting our dedication to customer needs.

November 18, 2025

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Employee Rating

Yair is my go to person for the best service representative. He knows his business and be gives me intelligent, well informed answers whenever I have a question or a concern. He's never steered More

by blacklionking.vs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Lacayo, Yair Garrido

Nov 19, 2025

Williamson Cadillac responded

We’re delighted Yair continues to be your trusted advisor, providing knowledgeable answers and dependable solutions. Thank you for highlighting his dedication and our team’s expertise.

October 17, 2025

Dealership Rating
Employee Rating

As always the service team is A+. Main reason I continue to buy Cars from Williamson More

by RICHARD95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Williamson Cadillac responded

We’re honored to be your go-to dealership and grateful for your continued loyalty. Thank you for recognizing the excellence of our service team.

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