Ron Rodgers | Page 2

Ordered a 2018 F350 Lariat The process for purchasing a new vehicle was tremendous. Luke was great to work with! He set very good expectations, He took the time to qualify me on The process for purchasing a new vehicle was tremendous. Luke was great to work with! He set very good expectations, He took the time to qualify me on want I knew I wanted, and what I didn’t know about what I wanted. He is very knowledgeable and educated me about nearly every aspect of the Ford Trucks and all the factory, and after market options. Mostly importantly, I can trust Luke to work in favor of my interests, and I couldn’t have asked for a better experience! His communication with me was was constant and he responded quickly to any requests. Top knotch! Additionally, I was very pleased with the financing process at the dealership. Patrick made every attempt to help me find the best options that fit me!! Bottom line, with all sincerity, I had such a greater overall experience I really do not want to buy vehicles from anyone else in Colorado! My next test of them would be how well the service on the backend goes, but if it’s anything like the sales and finance team, I fully expect A Class treatment! More

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Awesome! The customer service I received was top notch from beginning to end. I would recommend Value Car at Phil Long to anyone shopping for new or used cars. The customer service I received was top notch from beginning to end. I would recommend Value Car at Phil Long to anyone shopping for new or used cars. Be sure to ask for David Wilson because he will certainly take care of you. More

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Awesome sales person! Truck is a lemon! The sales person was great to work with. Had a great experience. My F-350, however, has had nothing but problems. I have had it less than 4 months and The sales person was great to work with. Had a great experience. My F-350, however, has had nothing but problems. I have had it less than 4 months and driven about 1600 miles. First, it has electrical issues. The drivers seat keeps moving itself forward and the stereo changes modes randomly while im driving. The shocks are bad and will need replacing. The check engine light has come on two different times and had to bring it in for service. Both times, it took 2-3 days just to find out what was wrong with it because the "diesel" service tech was not in when my appointment was scheduled. Fortunately, I paid for the extended warranty so it only cost me my deductable to get it fixed, but it was incredibly frustrating considering I only had it a couple of months. I wrote a letter to Phil Long about possibly changing into another vehicle, but they simply offered to trade it back in. I will simply have to live with my mistake I guess. More

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