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Ronan Wood

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Ronan Wood

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Ronan Wood | Page 12

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0

136 Reviews

Overview Reviews (136) Inventory (152)

5.0

136 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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136 Reviews of Ronan Wood

October 27, 2021

Dealership Rating

Employee Rating

Great Customer Service! Definitely will stay in the benz family for this kind of service! family for this kind of service! More

by Jmil

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Oct 28, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

October 26, 2021

Dealership Rating

Employee Rating

Ronan is wonderful. He is super helpful and I appreciate his communication! I come back for him! his communication! I come back for him! More

by KI Girl

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis - Service Center so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2021

Dealership Rating

Employee Rating

Ronan exemplifies best-in-class service. He is why I switched to Annapolis for service. switched to Annapolis for service. More

by Helenvanpelt

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ronan here at Mercedes-Benz of Annapolis! We hope you continue to choose us for all your automotive needs! Take care!

Oct 27, 2021 -

Mercedes-Benz of Annapolis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ronan here at Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

September 30, 2021

Dealership Rating

Employee Rating

Sean Wood was very respectful and knowledgeable and answered all my questions regarding services for a used car I was interested in buying at the dealership answered all my questions regarding services for a used car I was interested in buying at the dealership More

by Holly

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Holly, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Holly, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

Dealership Rating

Employee Rating

Ronan #theBEST! Really appreciate the detailed information and follow up responses regarding my car service. information and follow up responses regarding my car service. More

by acourse

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Acourse, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Oct 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi Acourse, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 24, 2021

Dealership Rating

Employee Rating

Ronan was a pleasure. Told me exactly the work that was needed, the time it would take, and the cost. ALL SPOT on. needed, the time it would take, and the cost. ALL SPOT on. More

by Myview

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 27, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 27, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 03, 2021

Dealership Rating

Employee Rating

Steve is always very helpful and courteous and a joy to do business with. The loner car is indispensable and allows me to get my car service and continue with work throughout the day. It's always a pleasu do business with. The loner car is indispensable and allows me to get my car service and continue with work throughout the day. It's always a pleasure to do business with Steve and your facility. More

by B.grossb.gross

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Nevitte

Helpful 0

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Sep 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Annapolis - Service Center! We hope to be of service to you again! Take care!

Sep 04, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

September 01, 2021

Dealership Rating

Employee Rating

Absolutely wonderful! The customer service and the time and effort Ronan puts in to explain things thoroughly is invaluable. I am definitely a new lifetime customer! and effort Ronan puts in to explain things thoroughly is invaluable. I am definitely a new lifetime customer! More

by Mdsimon32

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Peter Herman

Helpful 0

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Sep 03, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 12, 2021

Dealership Rating

Employee Rating

Mr, Wood is a dedicated professional and Mercedes Benz is fortunate to have him “Service-Facing” for the Service Center. Ronin is genuinely interested in providing the best service within an expeditious time fortunate to have him “Service-Facing” for the Service Center. Ronin is genuinely interested in providing the best service within an expeditious timeframe. He goes the extra mile in general, but also accommodates emergency repair support. I will continue to take my G55 to this Service Center as long as Ronin is my advisor. Thank you. More

by XF7002

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 13, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 14, 2021 -

Mercedes-Benz of Annapolis responded

August 12, 2021

Dealership Rating

Employee Rating

Was taken care of by Ronan Wood who was great. I came in without an appointment and was assisted immediately. Ronan was on top of everything and quickly communicated updates throughout the process. without an appointment and was assisted immediately. Ronan was on top of everything and quickly communicated updates throughout the process. More

by bwarren

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 13, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Aug 14, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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